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Located in the Gora hot-spring area, Merveille Hakone Gora offers spacious Western rooms with a terrace. Guests can enjoy various relaxation facilities such as a public hot-spring bath, a hot tub and a sauna room. A free shuttle is available from Gora Train Station, which is also a 5-minute walk away. The air-conditioned rooms feature a TV, a fridge and an electric kettle with green tea bags. You can sit at the spacious seating area and wear the provided Japanese Yukata robes. The private bathroom comes with a hairdryer and toothbrush sets. Gora Hakone Merveille Hotel is located right in front of Gora Park, and a 10-minute walk from Hakone Open-Air Museum. Hakone Shrine is a 25-minute drive and Pola Museum of Art is a 15-minute bus ride away. Massages can be requested for an extra cost. Free parking is on-site. Traditional multi-course meals are served for dinner and a Japanese set-menu for breakfast. Meals are served at the dining room.

Distance in property description is calculated using © OpenStreetMap

Relo Hotels&Resorts
Hotel chain/brand

Property highlights

Free Private Parking Available On Site

Public Bath, ​Hot spring bath


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Availability

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Room Type
Number of guests
 
3 twin beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.3
Location
7.7
Free Wifi
5.9
Low score for Hakone
Select topics to read reviews:

Guests who stayed here loved

  • Denys
    Switzerland Switzerland
    Plenty of amenities: free bar and tea, big rooms and good location. Perfect Japanese style breakfast. Free shuttle service from Gora station to the hotel (it's uphill!).
  • C
    Cherie
    United States of America United States of America
    Beautiful view, clean and spacious room, private onsen, friendly helpful staff
  • Michael
    Japan Japan
    Rooms were clean with a great view. Staff was wonderful!
  • Krizza
    Japan Japan
    Large rooms yet cozy, big couch, free shuttle to Gora Station and more freebies (drinks, ice pops, yukatas), friendly staff, easy chek in, their electric kettle (haha!)
  • Manish
    Australia Australia
    Japanese style breakfast and dinner were the highlight of our stay.
  • Melanie%20jayaraman
    Australia Australia
    Extremely pleased with the Japanese experience All staff were helpful and polite The meal experience was exceptional We also liked the shuttle service from the train station
  • Andreas
    Australia Australia
    Very spacious room. Nice tea bar and even have some alcoholic baverages to try. Nice onsen included. Good location, couple minutes walk to the rope way. Some good restaurants nearby. Off street parking available.
  • Elliot
    Australia Australia
    Very clean, polite staff, and much nicer than we were expecting.
  • N
    Neta
    Israel Israel
    This place was beyond expectations A real profound treat Don’t give up the great food
  • Jillian
    United States of America United States of America
    Meals were excellent. We had both breakfast and dinner.

Area info

Amenities of Merveille Hakone Gora
Great facilities! Review score, 8.3

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Outdoors

  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Shuttle service
    • Daily housekeeping
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Baggage storage
    • Fax/Photocopying
      Additional charge

    Front Desk Services

    • Invoice provided

    Safety & security

    • Key access
    • Safe

    General

    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Family rooms
    • Non-smoking rooms

    Spa

    • Public Bath
    • Hot spring bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Sauna

    Languages Spoken

    • English
    • Japanese

    House rules
    Merveille Hakone Gora takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 6:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 5:00 AM to 10:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Curfew
    The entrance to the property is closed between 00:00 and 05:00
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercardDiners ClubJCBDiscoverNICOSUnionPay credit card Cash is not accepted
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed

    The fine print
    Must-know information for guests at this property

    Check-in is available for guests without a meal-plan or have breakfast-included plan rate until 22:00.

    Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given.

    Please inform the property 3 days in advance if guests have any food allergies or dietary needs. Certain requests are subject to availability and additional charges may apply. Please contact the property for more details.

    Guests without a meal plan who want to eat breakfast or dinner at the property must make a reservation by 16:00 the day of for dinner, and 20:00 the day of for breakfast next day.

    Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

    Guests bringing children up to age 3 years old must contact the hotel for the child rates.

    The shuttle service from Gora Station is available between 15:00-18:00. Please call the property upon arrival at the station. Contact details can be found on the booking confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Merveille Hakone Gora of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    This property does not accommodate bachelor(ette) or similar parties.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Merveille Hakone Gora

    • Room options at Merveille Hakone Gora include:

      • Triple
      • Family
      • Twin
      • Quad
      • Double

    • The prices at Merveille Hakone Gora may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Merveille Hakone Gora is popular with guests booking family stays.

    • Check-in at Merveille Hakone Gora is from 3:00 PM, and check-out is until 10:00 AM.

    • Merveille Hakone Gora offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hot spring bath
      • Public Bath

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Merveille Hakone Gora on this page.

    • Merveille Hakone Gora is 3.1 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.