Send mandatory information 1 day before check-in, reservations made the same day will take 30 minutes once the reservation is confirmed

Mandatory information is requested by booking messages

Send Request about check-in time 1 day before, reservation on the same day has 30 minutes once the reservation is confirmed

After the requested check in date and/or time, you will not be able to enter

Only the reservation holder must check in and must be a guest

You cannot change the reservation holder and/or guest names

Failure to comply with what is requested in previous lines will prevent entry to the property.

Guest not shown in the reservation, must pay $500 per person for each day

Lose key/Tag, must pay $1500 for lock replacement

Leave the kitchen clean and wash dishes to avoid cleaning costs

Any damage to property or furniture will be charged

Smoking is prohibited inside the property, if you smoke, do so outside and clean the area

Take garbage to the container for hygiene

If you bring a pet, you must wash and collect waste, including hair.

If the guest takes 15 min. after checkout an extra 3 days will be charged

Any non-compliance will have additional cost for deep cleaning

Unforeseen events in electricity, water, internet or others are beyond our control.

Informa al Casa con alberca a 15min poliforum y centro max Brisas tu hora de llegada con anticipación. Puedes utilizar el apartado de Peticiones especiales al reservar, o contactar al alojamiento directamente con la información de contacto que puedes encontrar en tu confirmación.

En este alojamiento no se pueden celebrar despedidas de solteros(as) ni fiestas similares.

No se puede hacer ruido de 20:00:00 a 08:00:00.

Si se producen daños en el alojamiento durante tu estancia, podrían pedirte un pago de hasta MXN 1,500 después del check-out, de acuerdo con la Política de daños del alojamiento.