Resort
Airport shuttle
Travel Sustainable property

Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

Carretera A Chankanaab KM 6.5, 77600 Cozumel, Mexico – Excellent location – show map

Excellent location – rated 9.4/10! (score from 506 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
506 reviews

Staff and amenities are great. Location is great. Pretty much everything.

James United States of America

The rooms are very well equipped and the staff is amazing. you have everything you need in the hotel.

Shirly Israel

I have nothing bad to say about the hotel, great service, great facilities, great food… oh the breakfast we will miss it!

Vasco United States of America

Staff were absolutely wonderful, five star service, kind, accommodating. Beach and snorkeling were to die for.

Poppy United States of America

Breakfast was excellent, but a few wait staff were not attentive and one man in particular was rude. He rolled his eyes at me when I changed tables. I think this may be due to a lack of staff? Overall, they were all great! The location was perfect. I have been to Cozumel many many times and this is the best hotel on the island in my opinion. I have never stayed here before until this trip, and will definitely return! Our room was excellent and when checking in Angel was extremely helpful and polite!!

Gay United States of America

The location is amazing. The beach and the pool were perfect.

Yaffa United States of America

Food was good. Staff was friendly every place except in the restaurant. Just think they were overwhelmed.

Stella Mexico

A lovely place in all ways. I really appreciated the fact that it was quite and I could sleep well at night. thank you.

Michael United States of America

Property itself is beautiful, beaches were less crowded, many activities within the property.

Jhancy United States of America

Cleanliness, food was fantastic 5 star food, the best one I have had at any resort ever, staff, location.

Enrique United States of America
8.9
Excellent
506 reviews
  • What guests loved the most:
  • “Staff and amenities are great. Location is great. Pretty much everything.”
    James James United States of America United States of America
  • “The rooms are very well equipped and the staff is amazing. you have everything you need in the hotel.”
    Shirly Shirly Israel Israel
  • “I have nothing bad to say about the hotel, great service, great facilities, great food… oh the breakfast we will miss it!”
    Vasco Vasco United States of America United States of America
  • “Staff were absolutely wonderful, five star service, kind, accommodating. Beach and snorkeling were to die for.”
    Poppy Poppy United States of America United States of America
  • “Breakfast was excellent, but a few wait staff were not attentive and one man in particular was rude. He rolled his eyes at me when I changed tables. I think this may be due to a lack of staff?”
    Gay Gay United States of America United States of America
  • “The location is amazing. The beach and the pool were perfect.”
    Yaffa Yaffa United States of America United States of America
  • “Food was good. Staff was friendly every place except in the restaurant. Just think they were overwhelmed.”
    Stella Stella Mexico Mexico
  • “A lovely place in all ways. I really appreciated the fact that it was quite and I could sleep well at night. thank you.”
    Michael Michael United States of America United States of America
  • “Property itself is beautiful, beaches were less crowded, many activities within the property.”
    Jhancy Jhancy United States of America United States of America
  • “Cleanliness, food was fantastic 5 star food, the best one I have had at any resort ever, staff, location.”
    Enrique Enrique United States of America United States of America

Categories:

  • Staff8.9
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.0
  • Location9.4
  • Free WiFi 9.4
High score for Cozumel
Ocean view
Garden
Pet friendly
Swimming pool
Free WiFi
Balcony
Free parking
Bathtub
Air conditioning
24-hour front desk

Experience World-class Service at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

With a private beach, on-site dove shop and variety of dining options, this hotel and spa in Cozumel provides an ideal Caribbean escape near attractions such as Chankanaab National Park.

Presidente InterContinental Cozumel Resort & Spa features several enjoyable facilities including 2 outdoor pools, a fitness center and 2 tennis courts. Guests can take advantage of the hotel's certified dove trip to the area's best reefs or spend the day snorkeling. After a busy day, guests can relax with a massage in the spa.

El Caribeño restaurant provides a buffet breakfast and offers a la carte menus for lunch and dinner. Serving Italian cuisine for dinner, Alfredo di Roma overlooks the beach. Guests can also relax with a tropical cocktail and a snack from the beachfront Caña Brava Bar & Grill.

You can play tennis and table tennis at this resort, and the area is popular for snorkeling. The resort also offers car hire. The nearest airport is Cozumel International Airport, 4.3 mi from Presidente InterContinental Cozumel Resort & Spa.

Real time Video of our Sargassum-Free Beach:
http://www.webcamsdemexico.com/webcam-playa-cozumel

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel has been welcoming Booking.com guests since Oct 14, 2009
 Hotel chain/brand: InterContinental Hotels & Resorts

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Most popular amenities

1 swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room

Saved to 3738 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches

  • Playa Santa María

    8.6 Excellent beach
    1.7 miles from property

  • Caletita Beach

    8.1 Very good beach
    1.8 miles from property
Guest reviews
Categories:
Staff
8.9
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.0
Location
9.4
Free WiFi
9.4
High score for Cozumel

Select topics to read reviews:

See what guests loved the most:

  • James
    United States of AmericaUnited States of America
    “Staff and amenities are great. Location is great. Pretty much everything.”
  • Shirly
    IsraelIsrael
    “The rooms are very well equipped and the staff is amazing. you have everything you need in the hotel.”
  • Vasco
    United States of AmericaUnited States of America
    “I have nothing bad to say about the hotel, great service, great facilities, great food… oh the breakfast we will miss it!”
  • Poppy
    United States of AmericaUnited States of America
    “Staff were absolutely wonderful, five star service, kind, accommodating. Beach and snorkeling were to die for.”
  • Gay
    United States of AmericaUnited States of America
    “Breakfast was excellent, but a few wait staff were not attentive and one man in particular was rude. He rolled his eyes at me when I changed tables. I think this may be due to a lack of staff? Overall, they were all great! The location was...”
  • Yaffa
    United States of AmericaUnited States of America
    “The location is amazing. The beach and the pool were perfect.”
  • S
    Stella
    MexicoMexico
    “Food was good. Staff was friendly every place except in the restaurant. Just think they were overwhelmed.”
  • Michael
    United States of AmericaUnited States of America
    “A lovely place in all ways. I really appreciated the fact that it was quite and I could sleep well at night. thank you.”
  • J
    Jhancy
    United States of AmericaUnited States of America
    “Property itself is beautiful, beaches were less crowded, many activities within the property.”
  • Enrique
    United States of AmericaUnited States of America
    “Cleanliness, food was fantastic 5 star food, the best one I have had at any resort ever, staff, location.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is the hotel all inclusive?
    Dear Guest, Thank you for contacting us. Our resort is European Plan, food and beverages are not included. Warm regards.
    Answered on October 21, 2019
  • Is there currently construction happening at the property? When is the completion date?
    Hello and thank you for your message. No, there isn't construction happening. There is only a remodeling of our cabanas, due date is mid April. You wi..
    Answered on April 1, 2021
  • Do you have a luxury double queen ocean front all inclusive option available?
    Dear Guest, Thank you for contacting us. We do have requested room category available, but we kindly inform you we are not all- inclusive but European..
    Answered on February 2, 2021
  • Nov. 11-16 stay. Is the pier open for pickup and drop-off after the recent hurricane? We are divers. TIA
    Dear Guest, To kindly inform you the pier is open and operating normally. Regards.
    Answered on September 27, 2021
  • I am interested in booking this property. I noticed that meals are not included (which is fine) but it doesn’t appear the hotel has lunch available on..
    Dear Guest, We have four restaurants at the property, breakfast, lunch and dinner are available. We are not all-inclusive, but we have an excellent ga..
    Answered on March 27, 2022
  • Still looking?
Area info *
3 Restaurants On Site

    Alfredo di Roma

    Food: Italian

    Menu: À la carte

    El Caribeño

    Food: Caribbean

    Menu: À la carte

    Bar and Grill Caña Brava

    Food: Argentinian

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Resort Facilities at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

Most popular amenities

1 swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Beach
  • Kids' club
  • Snorkeling Additional charge
  • Diving Additional charge
  • Ping-pong
  • Playground
  • Game room
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please take into consideration that when booking a breakfast included rate, the benefit is only included for the adults, in case of children staying in the same room the will have to pay directly the cost of the breakfast.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel on this page.

  • Room options at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel include:

    • Twin/Double
    • Double
    • Triple
    • Quad

  • Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is 3.7 miles from the center of Cozumel.

  • Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Playground
    • Game room
    • Snorkeling
    • Ping-pong
    • Diving
    • Tennis court
    • Beachfront
    • Kids' club
    • Private beach area
    • Beach
    • Beauty services
    • Swimming pool
    • Yoga classes
    • Bicycle rental
    • Spa/Wellness packages
    • Spa facilities
    • Spa lounge/Relaxation area
    • Fitness

  • Guests staying at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet

  • The prices at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel by:

    • Taxi 20min

  • Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel has 3 restaurants:

    • Alfredo di Roma
    • Bar and Grill Caña Brava
    • El Caribeño

  • Check-in at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.