Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel
Carretera A Chankanaab KM 6.5, 77600 Cozumel, Mexico – Excellent location – show map
Excellent location – rated 9.4/10! (score from 498 reviews)
Real guests • Real stays • Real opinions
Imagine being greeted by a cold moist towel and freshly pressed juice when you arrive! Everything was very accessible but not cramped. Two pools. Three beach entrances. Four completely different restaurants. ROOM SERVICE!! The people who worked there were genuine when the spoke to you. Always Spanish first. If you don’t know Spanish you’ll learn some! But they switch to English if you don’t. I found hearing Spanish made me feel at home. The food was top notch. The slit grilled lobster tail I ordered at the beach bar, best food I’ve ever had in my entire life! Food and drinks are not included. HOWEVER, in some rooms there’s a stocked mini fridge free and water bottles free daily. Remember to tip! I’ve never seen cleaners. like theirs! Do Not forget the Spa! Ask for Brenda! Can’t speak highly enough!
United States of AmericaStaff and amenities are great. Location is great. Pretty much everything.
United States of AmericaThe rooms are very well equipped and the staff is amazing. you have everything you need in the hotel.
IsraelI have nothing bad to say about the hotel, great service, great facilities, great food… oh the breakfast we will miss it!
United States of AmericaStaff were absolutely wonderful, five star service, kind, accommodating. Beach and snorkeling were to die for.
United States of AmericaBreakfast was excellent, but a few wait staff were not attentive and one man in particular was rude. He rolled his eyes at me when I changed tables. I think this may be due to a lack of staff? Overall, they were all great! The location was perfect. I have been to Cozumel many many times and this is the best hotel on the island in my opinion. I have never stayed here before until this trip, and will definitely return! Our room was excellent and when checking in Angel was extremely helpful and polite!!
United States of AmericaThe location is amazing. The beach and the pool were perfect.
United States of AmericaFood was good. Staff was friendly every place except in the restaurant. Just think they were overwhelmed.
MexicoA lovely place in all ways. I really appreciated the fact that it was quite and I could sleep well at night. thank you.
United States of AmericaProperty itself is beautiful, beaches were less crowded, many activities within the property.
United States of America
- What guests loved the most:
-
Katherine
United States of America
-
James
United States of America
-
Shirly
Israel
-
Vasco
United States of America
-
Poppy
United States of America
-
Gay
United States of America
-
Yaffa
United States of America
-
Stella
Mexico
-
Michael
United States of America
-
Jhancy
United States of America
Categories:
Experience World-class Service at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel
With a private beach, on-site dove shop and variety of dining options, this hotel and spa in Cozumel provides an ideal Caribbean escape near attractions such as Chankanaab National Park.
Presidente InterContinental Cozumel Resort & Spa features several enjoyable facilities including 2 outdoor pools, a fitness center and 2 tennis courts. Guests can take advantage of the hotel's certified dove trip to the area's best reefs or spend the day snorkeling. After a busy day, guests can relax with a massage in the spa.
El Caribeño restaurant provides a buffet breakfast and offers a la carte menus for lunch and dinner. Serving Italian cuisine for dinner, Alfredo di Roma overlooks the beach. Guests can also relax with a tropical cocktail and a snack from the beachfront Caña Brava Bar & Grill.
You can play tennis and table tennis at this resort, and the area is popular for snorkeling. The resort also offers car hire. The nearest airport is Cozumel International Airport, 4.3 mi from Presidente InterContinental Cozumel Resort & Spa.
Real time Video of our Sargassum-Free Beach:
http://www.webcamsdemexico.com/webcam-playa-cozumel
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Playa Santa María
8.6 Excellent beach1.7 miles from propertyCaletita Beach
8.1 Very good beach1.8 miles from property
Select topics to read reviews:
See what guests loved the most:
- Katherine
United States of America“Imagine being greeted by a cold moist towel and freshly pressed juice when you arrive! Everything was very accessible but not cramped. Two pools. Three beach entrances. Four completely different restaurants. ROOM SERVICE!! The people who worked...” 
JamesUnited States of America“Staff and amenities are great. Location is great. Pretty much everything.”- Shirly
Israel“The rooms are very well equipped and the staff is amazing. you have everything you need in the hotel.” - VascoUnited States of America“I have nothing bad to say about the hotel, great service, great facilities, great food… oh the breakfast we will miss it!”
PoppyUnited States of America“Staff were absolutely wonderful, five star service, kind, accommodating. Beach and snorkeling were to die for.”
GayUnited States of America“Breakfast was excellent, but a few wait staff were not attentive and one man in particular was rude. He rolled his eyes at me when I changed tables. I think this may be due to a lack of staff? Overall, they were all great! The location was...”
YaffaUnited States of America“The location is amazing. The beach and the pool were perfect.”- SStella
Mexico“Food was good. Staff was friendly every place except in the restaurant. Just think they were overwhelmed.” 
MichaelUnited States of America“A lovely place in all ways. I really appreciated the fact that it was quite and I could sleep well at night. thank you.”- JJhancyUnited States of America“Property itself is beautiful, beaches were less crowded, many activities within the property.”
- Is the hotel all inclusive?Dear Guest, Thank you for contacting us. Our resort is European Plan, food and beverages are not included. Warm regards.Answered on 21 October 2019
- Is there currently construction happening at the property? When is the completion date?Hello and thank you for your message. No, there isn't construction happening. There is only a remodeling of our cabanas, due date is mid April. You wi..Answered on 1 April 2021
- Do you have a luxury double queen ocean front all inclusive option available?Dear Guest, Thank you for contacting us. We do have requested room category available, but we kindly inform you we are not all- inclusive but European..Answered on 2 February 2021
- Nov. 11-16 stay. Is the pier open for pickup and drop-off after the recent hurricane? We are divers. TIADear Guest, To kindly inform you the pier is open and operating normally. Regards.Answered on 27 September 2021
- I am interested in booking this property. I noticed that meals are not included (which is fine) but it doesn’t appear the hotel has lunch available on..Dear Guest, We have four restaurants at the property, breakfast, lunch and dinner are available. We are not all-inclusive, but we have an excellent ga..Answered on 27 March 2022
- Still looking?
Alfredo di Roma
Food: Italian
El Caribeño
Food: Caribbean
Le Cap Beach Club
Food: Mediterranean
Open for: Lunch, Dinner
Foro Blanco
Food: International
Open for: Dinner
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Alarm clock
- View
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
- Coffee machine
- Bicycle rental
- Beach
- Kids' club
- SnorkelingAdditional charge
- DivingAdditional charge
- Ping-pong
- Playground
- Game room
- Tennis court
- Desk
- Cable channels
- Telephone
- Pay-per-view channels
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Accessible parking
- Invoice provided
- Concierge
- ATM on site
- Tour desk
- Currency exchange
- 24-hour front desk
- Board games/Puzzles
- Daily housekeeping
- Suit press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Convenience store on site
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Car rental
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
- Open all year
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Yoga classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Spanish
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please take into consideration that when booking a breakfast included rate, the benefit is only included for the adults, in case of children staying in the same room the will have to pay directly the cost of the breakfast.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel
-
Guests staying at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).
Breakfast option(s) include:
- Buffet
-
Room options at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel include:
- Twin/Double
- Double
- Triple
- Quad
-
Check-in at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Playground
- Game room
- Snorkeling
- Ping-pong
- Diving
- Tennis court
- Beachfront
- Kids' club
- Private beach area
- Beach
- Beauty services
- Swimming pool
- Yoga classes
- Bicycle rental
- Spa/Wellness packages
- Spa facilities
- Spa lounge/Relaxation area
- Fitness
-
Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is 3.7 miles from the center of Cozumel.
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel on this page.
-
Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel has 4 restaurants:
- Foro Blanco
- Le Cap Beach Club
- Alfredo di Roma
- El Caribeño
-
The prices at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
