From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please contact the hostel directly to make the necessary arrangements at least 3 days before arrival, either through phone or e-mail if you are checking in early before 14:00 or checking in late after 23:00. The hostel's contact details can be found on the booking confirmation.

Office hours are between 08:00 - 17:00.

Guests who are doing last minute bookings and can check in after 23:00, please contact hostel immediately to get the door access code and room number to avoid cancellation of booking after 23:59.

The property can arrange pick-up service from Salak Tinggi ERL Train Station or KLIA at an extra charge. Kindly contact the hostel directly for more details.

請提前告知Moon Eleven Hostel Near Klia & Klia2您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。