1. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

2. Please be informed that upgrades will be underway in the lobby area (Ground Floor) between 17th July 2025 and 16th August 2025 (Saturday) that might result intermittent noise and minor disruptions between the hours of 10:00 AM to 6:00 PM daily. The contractors will strictly comply with all necessary safety and regulatory standards to ensure minimal impact on all guests and the surrounding community.

Please note:

• Weekdays (Monday-Friday): Some knocking/hacking noises may occur during working hours.

• Weekends (Saturday-Sunday): Quieter work with minimal disruption.

3. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

4. Please inform WOLO Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

5. A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知WOLO Kuala Lumpur您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

入住時須支付 MYR 200 損壞押金。 此筆費用將以現金支付。 您辦理退房時將獲得退費。 住宿檢查確認後會以現金全額退還押金。