All guests who have booked for a stay for 7 days or more, whether in a single booking or multiple bookings, please contact the hotel directly in order to ensure that the current guidelines from the local authorities are adhered strictly.

Light housekeeping service is every 3 nights of stay and full housekeeping service is every 7 nights of stay. Cleaning will be carried out on Mondays – Saturdays. No cleaning service available on Sundays and public holidays.

Guests are required to show a physical national photo ID and credit card upon check-in. Please note that other forms of identification, such as work permits, student passes, or ID proof from the SingPass App, will not be accepted., Physical IDs or passports are required for hotel check-ins in accordance with the National Registration Regulations (NRR).

請提前告知lyf Bugis Singapore managed by The Ascott Ltd您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

入住時須支付 S$ 100 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 14 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。