For security reasons, please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in. Please note that third party payments must be arranged directly with the property in advance.

Please note that the Hillside zone room types are only accessible by Cable Car. This offers a unique jungle experience and great sea views while travelling to/from the room. For the comfort and safety of all guests, this service may be slow and guests may experience short delays. The Cable Car operates from 07:00 - 23.00 hrs. While the Cable Car service is closed, guests may contact the reception for a transportation service.

The property provides a free schedule shuttle bus to Patong on a daily basis. Guests are required to make an advanced reservation at the reception and each trip has a maximum capacity of 24 passengers. Please be informed that during low tide at Nakalay Bay, the water level recedes exposing stony coral beds and may cause inconveniences in swimming. This happens approximately six hours a day at non-fixed times. Please contact the property staff directly for more information. During this time, guests are recommended to use the property’s large lagoon pool or take advantage of the activities offered at the resort.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Thavorn Beach Village Resort & Spa Phuket您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。