Experience world-class service at The Ritz-Carlton O'ahu, Turtle Bay

Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, stand-up paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
7.9
Location
9.6
High score for Kahuku
Select topics to read reviews:

Guests who stayed here loved

  • Vanessa
    United Kingdom United Kingdom
    Definitely the place for us to stay in Oahu. We looked at Waikiki and am so glad we chose to stay here. Two very different places but for us if you are going to the island we wanted to enjoy the natural beauty. The hotel has a great vibe and...
  • Roos
    Netherlands Netherlands
    Great atmosphere and luxurious feeling. Views on the bay and ocean are epic, as is the pool area. All the details are right. Best breakfast buffet ever
  • Emma
    Australia Australia
    Best resort we've ever stayed in! Amazing staff, amazing room and views. All the restaurant options served excellent food.
  • Heidi
    Australia Australia
    Absolutely the most amazing location and place we have ever stayed at 🤍🤍🤍
  • T
    Japan Japan
    There is a nice view from the room and a good location to access the North Shore.
  • Erwin
    Germany Germany
    Great! Great! Great! Rooms all have good views of what Hawaii is all about (beaches, ocean, sun, surfers, even a turtle). The breakfast was exceptional though we did not like that all warm breakfast food (eggs etc.) had to be paid extra for....
  • Sarah
    Australia Australia
    The facilities were stunning and the location is breathtaking. There is so much to do and explore, we always found something to do from visiting the stables, playing pickle ball, a relaxing massage at the spa, a bike ride around the property or...
  • Marrit
    Netherlands Netherlands
    Beautifully designed resort. Amazing location with great views all around. Great beds and huge bathroom with double sinks. All food in resort great but dinners at Alaia restaurant top notch. Sashimi so fresh and amazing, pasta, pork, salads all...
  • Laura
    Australia Australia
    There's something about Turtle Bay that's just relaxing. The location is fantastic, service is excellent, room was comfortable. The servers at the pool bar made us feel really welcomed. The atmosphere at the outside bar around sunset everyday...
  • Katie
    Australia Australia
    The main communal areas of the hotel are gorgeous. The refurbishment to the lobby area is stunning. This is our third time staying at the property but the first time since the refurb. The amenities and activities are fantastic. The little cafe...

Property surroundings

Restaurants
3 restaurants on site

  • Beach House by Roy Yamauchi
    • Cuisine
      American • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Alaia
    • Cuisine
      American • Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Lei Lei's Bar & Grill
    • Cuisine
      American • Local
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly

Resort facilities of The Ritz-Carlton O'ahu, Turtle Bay
Great facilities! Review score, 9.5

Most popular facilities
  • 4 swimming pools
  • WiFi available in all areas
  • Beachfront
  • Parking on site
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live music/performance
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Water sport facilities on site
    Additional charge
  • Snorkelling
  • Horse riding
    Additional charge
  • Diving
  • Cycling
  • Hiking
  • Canoeing
    Additional charge
  • Fishing
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and charges are applicable.
Parking
Public parking is possible on site (reservation is not needed) and costs US$40 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Chapel/shrine
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids: Braille
  • Wheelchair accessible
4 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Water slide
Pool 3 - outdoorFree!
  • Open all year
  • Adult only
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
Pool 4 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules
The Ritz-Carlton O'ahu, Turtle Bay takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$300 is required on arrival. That's about £231. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card

The fine print
Need-to-know information for guests at this property

Complimentary air mattress may be available upon request at the front desk. Contact the property for more details.

Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows.

A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms.

The resort fee is taxable and varies based on the accommodation type. Contact property for details.

Included in Resort Service Fee:

- Arrival Lei Greeting

- Two Refillable PATH Water Bottles, with refill stations located throughout the resort

- Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls

- High Speed Wi-Fi (10mbps)

- Use of Beats Pill Speaker (based on availability, sign out through Housekeeping)

- Daily Resort Activities (visit The Guidepost or see our Calendar of Events)

- Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability)

- Beach Toys & Boogie Boards at Kuilima Cove (based on availability)

- Beach Umbrellas and chairs at Kuilima Cove (based on availability)

-Daily Basket of Range Balls (after 12 noon)

- Admission to One Fitness Class of the day (visit Nalu Spa or see our website)

- Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House)

- One Hour Pickleball Court usage (sign out at The Guidepost)

- Use of Business Center Facilities

- NOTE: Resort Service Fee inclusions are subject to change. Special events not included.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: TA-064-482-0992-01

FAQs about The Ritz-Carlton O'ahu, Turtle Bay

  • The Ritz-Carlton O'ahu, Turtle Bay offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 3 km)
    • Beachfront
    • Evening entertainment
    • Bicycle rental
    • Bike tours
    • Beauty Services
    • Water sport facilities on site
    • Horse riding
    • Beach
    • Hair treatments
    • Live music/performance
    • Tennis equipment
    • Swimming Pool
    • Manicure
    • Tour or class about local culture
    • Pedicure
    • Aerobics
    • Hair cut
    • Hair colouring
    • Hair styling
    • Spa facilities
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Fitness
    • Fitness classes

  • The nearest beach is just 100 yards from The Ritz-Carlton O'ahu, Turtle Bay. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Ritz-Carlton O'ahu, Turtle Bay has 3 restaurants:

    • Alaia
    • Lei Lei's Bar & Grill
    • Beach House by Roy Yamauchi

  • Room options at The Ritz-Carlton O'ahu, Turtle Bay include:

    • Double
    • Bungalow
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton O'ahu, Turtle Bay on this page.

  • The Ritz-Carlton O'ahu, Turtle Bay is 3.1 miles from the centre of Kahuku. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Ritz-Carlton O'ahu, Turtle Bay may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Ritz-Carlton O'ahu, Turtle Bay is from 15:00, and check-out is until 11:00.