• Valued guest have to provide location information ( district, city )

• The Management reserves the right to request in-house guests or visitors to abide by the property’s rules and regulation

* Guests under the age of 18 can only check in with a parent or official guardian

During every weekend (Saturday and Sunday) from 18:00 to 23:00, Nguyen Hue Boulevard will become pedestrian street as one of the regular ongoing events during weekend in District 1, Ho Chi Minh City. Therefore, all vehicles are prohibited during this period. To provide our guest with the best experience, please advise the hotel the arrival flight details or arrival time in advance for our Concierge team to assist with your luggage at our normal pick up point – Bitexco Finance Tower (Corner of Ngo Duc Ke and Ho Tung Mau Street).

All guestrooms at this property are non-smoking.

• At check-in, the hotel requires guest present a valid photo ID with your address confirming the same name as the lead guest on the booking.

• The hotel requires guest provide credit card or cash deposit upon check in.

• For bookings paid with a credit card, you must present the card used to make the payment upon check in. Failure to show the credit card used for payment to our reception team may result in the hotel requesting additional payment or your reservation not being honored.

• All rooms are guaranteed on the day of arrival. In the case of a no-show, your room(s) will be released and you will be subject to the terms and conditions of the Cancellation/No-Show Policy specified at the time you made the booking as well as noted in the Confirmation Email.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Saigon Prince Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。