부에노스아이레스 내 여관

Paula 미국

I informed the place the exact time I’d be arriving. Once I did, no one answered the door or my many phone calls. I had to call booking to help me contact them. The hostel didn’t answer them either. I waited on a dark street alone for over an hour. Booking had to cancel my reservation because no one was answering calls or the door. I was scared as I was alone on the dark street because they have no lighting and I had my bags. I ended up having to pay much more for a last minute stay elsewhere. For being a new property on booking, they aren’t attending to their guests. The property didn’t reply to my messages until the next day claiming it was an error with booking. But how? No one even answered the door or calls. That has nothing to do with Booking.