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The hotel is fully renovated, the rooms are truly 5 stars. The pool is great and the view on the lake fantastic. The reception staff was great in welcoming us and allowed us an early check in with no charge. Refreshments were provided upon check in - really nice welcome.

The location is perfect, the food - outstanding. There is a lot to do with a 1-year old - we played outside and in the restaurant’s playground, also spent some great time in the pool.

Superb

Lovely corner of the town with superb views. Note the steps to reach the property are quite a few! Excellent breakfast options. Host was super helpful and accommodating to our needs. Extremely quiet at night.

The whole hotel had been refurbished to a very high standard and was really beautiful, the bedrooms were gorgeous, the bar area sumptuous and dining area really fabulous with classy furniture and lots of attention to detail. The spa area was amazing, clean, upscale and fantastic. We were half board and had never eaten so much in our lives, organic, home cooked, massive selection and very tasty. Superb staff as well. Plus only 2 minutes from the gondola and the ski shop under the hotel gave a discount and great service.

cozy, clean quiet luxury style property, a nice combo between modern and rural mountain style. Extremely dog friendly. The Chef if offering a perfect local home made breakfast and a large selection of international and bulgarian cuisine with a twist. The win cellar is quiet impressive and versatile.

The room was warm and clean. Food was above average(compliments for the spinach, chicken,mushroom and beef soup to the chef)