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The property is very modern and relatively new. However, I was impressed by the level of thought that went into every facet of our stay, from the room's views to the design touches, furnishings, and standard amenities. The food in general was fantastic. The breakfast buffet was especially exceptional. There was a variety of Japanese, Chinese, and Continental/American style items, but the quality of the local Hokkaido produce and ingredients put it over the top. We ate at two restaurants, an Italian and Japanese grill, as well as the Lobby dining area. All three were fantastic. Their pool and Onsen were modern, spotless, and had plenty of towels (a pet peeve). The service was remarkable as well. Any issues we encountered were dealt with immediately and without any pushback.

The staff, ease of the location to restaurants, fairly easy to the lifts, rental facility on property, ski lockers with boot warmers, onsen/pool, restaurant. Rachel especially was very hospitable remembering our name after just one meeting. The front desk was very accommodating when we requested for a late check out as our son fell ill and was able to rest until our departure in the comfort of the room.

Loved the location and the onsen. Talk about luxury!

The snowfall was excellent. Hotel is fantastic. Great spot. Good rooms. The onsen was amazing. The fact that you could also use the Onsen at the other hotel was a bonus.