Resorts in Panormos Rethymno

OMGosh...where do I begin? Absolute luxury from beginning to end. The staff immediately made us feel like royalty the minute we got out of our taxi. I was going to take one of our bags but the staff member who greeted us would not hear of it! He took all our luggage by himself and brought it to the luggage room while our room was being prepared. We arrived at 0930 and check in wasn't until 1500. They offered us a cool towel and then accommodated us in the restaurant that served breakfast. Buffet style. It was nothing short of incredible! We had a table with sea view, and it was breathtaking! We then took our places by one of the giant pools overlooking the sea. Each table had a button to order food and drinks to be brought to your umbrella. They called us once the room was ready and they brought us to our room with the golf cart. We had the room with the private pool and it was everything we imagined! They had a table with a cake and champagne because we told them we were celebrating our anniversary and our daughter's HS graduation! We lounged by our private pool till dinner time. There are 4 restaurants. We opted for the buffet restaurant, amazing! Michalis, our server, was exceptional! We then later walked around the resort and then sat down and listened to the live entertainment and had drinks. It was a lovely ending to a great day! The next day we rented a car (there is a car rental kiosk inside the resort!) and visited Heraklion...it takes about an hour so plan accordingly. We left after breakfast (included), so around 0900 and were back a little after 1400. We did not want to stay away from our beautiful resort. We just luxuriated around the pools and our private pool for the rest of the day. The next day we took a shuttle after breakfast to the sister resort across the street to the beach. It's ok but nothing great. We quickly came back to the resort. Aquapark was cool! Spa. A little marketplace in the resort for purchases. A parting gift too!

The private beach area was a fav! As well as the sunset view inside of the resort.

Friendly place ,nice shows ,

The Entertainment. The food.

Very pleasant, hardworking employees, the receptionists, the cleaning ladies and the restaurant staff. The food is tasty with a variety of choices.They offered me free spa massage - aromatherapy and face treatment and they were excellent. The resort also has a waterpark, and you can play basketball, football, tennis and ping pong.

The hotel offers All Inclusive package. There is lot of food options and the empty slots are re- filled quickly, even at short time before the end of meals. There are good options for snacks at the bar, including pizzas, giros, salads, cakes and ice-cream. There are hot and cold coffees served, including very good Greek frappe. The family apartments are actually duplex with sleeping part on the first floor. Every one also has its own table and chairs in-front and a pair of sunbeds. Extremely nice view and fresh air with light, very polite wind at the restaurant. All the staff were extremely polite and helpful. The shuttle is useful, on- the time. The beach with sunbeds is also a great value.

The staff was friendly and helpful. They did beyond their duty since the moment we stepped into the hotel. The room was cleaned well every day. The food is great. Definitely, we will come back when we are back in Crete.

• Common areas were clean • Staff were generally pleasant • Pool area was nice and not overcrowded

Nice pools, beach and restaurants.

Very good hotel in Crete with superb staff and service. Would recommend it