Al Awir Road, 103635 Dubai, United Arab Emirates
#150 of 712 hotels in Dubai
Guests' ChoiceBased on 653 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.9
Staff
9.2
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Mehdi
TurkeyThe place is a little far from the city center.
The place is very cozy and nice, the view is amazing. Rooms are very clean. There is a very big polo yard and Polo competition that I experienced for my first time.
Stayed in April 2024
Reviewed: 21 April 2024
Harry
United Arab EmiratesIt was perfect
Beautifully set, not ostentatious at all but perfect balance of elegance and casual
Stayed in April 2024
Reviewed: 11 April 2024
Gisella
United StatesI was expecting to see some desert but this was not viable from the hotel
The staff were great very friendly and accommodating. Especially, Jeanette, who went above and beyond with our needs as well as Maria and Beljo who were very nice
Stayed in April 2024
Reviewed: 18 March 2024
Mohamed
GermanyPool area not that large, very close to the restaurant. Smell comes from the horse stalls in the afternoon and evening. This needs to be looked into.
Spa is amazing, room specious, we were celebrating our anniversary, so the hotel team arranged nice decoration, fruit bowl etc., pool in the villa is 100% private, heated, simply great. Breakfast is really good, you'll choose from the menu for AED 150. which is enough for fruit bowl, latte, avocado toast or eggs benedict etc. Dinner in the steak restaurant is fabulous as well. Great meat, amazing sides, delicious drinks to choose from. And a nice singer in the restaurant during the evening made the stay very memorizing as well...
Stayed in February 2024
Reviewed: 18 March 2024
Ealaoin
United Arab EmiratesNot the properties fault but next to a stable and sometimes you could smell manure.
Seclusion, privacy and quietness.
Stayed in March 2024
Reviewed: 14 March 2024
Razamashaine
IndiaNa nothing
Not a review writting person but I am doing it now because this place deserves 100/100 ! We were here to celebrate 33rd Birthday of my partner and I have been in touch with Abdallah Ibrahim from the Front Of The House who made sure every single detail was looked after ! A beautiful surprise cake with a birthday message. I must say that such staff are an asset to any given property because its their passion for hospitality world that keeps them driving and I am so touched and grateful for every gesture he has done for us in making this stay the most memorable and perfect! Thanks again to Melia Team team, the whole team can’t mention enough Mohammed from Reception, Essam from reception , Priya from Restaurant (She is an amazing photographer:)) We had all our meals in their restaurant and all were exception! Birthday dinner at Rare with spectacular service by Jannet was a total high end experience of Fine Dinning:) want them to I want them
Stayed in March 2024
Reviewed: 6 March 2024
Nayef
QatarNothing
Clean room, excellent service
Stayed in March 2024
Reviewed: 26 February 2024
Wejdan
Saudi ArabiaThe attitude of the staff and the facilities
Stayed in February 2024
Reviewed: 26 February 2024
Wayne
DenmarkVet nicer hotel with lovely staff. I will be back again soon Wayne
Stayed in January 2024
Reviewed: 22 February 2024
Tariq
KuwaitWhat a lovely peaceful place, Maria at the front desk was helpful and so friendly
Stayed in February 2024
Reviewed: 11 February 2024
Eleanor
United KingdomNothing
Lovely peaceful location, great service and wonderful cocktails.
Stayed in February 2024
Reviewed: 9 February 2024
Peter
SwitzerlandIt is a little bit farer away, but the atmosphere 100% compensates on that
Spacious rooms, relaxing atmosphere. Very good restaurants. Very engaged hotel staff especially manager. Thank you!
Stayed in February 2024
Reviewed: 9 February 2024
Fatima
OmanNothing
Everything . From the facilities to the staff I would always chose Melià desert when ever I come to Dubai . Location: I chose melià desert although it was a bit far from the conference I came to visit because I wanted peace and quiet and also I wanted a fun place for my husband and son who came with me. I thought it’ll be long trip everyday to convention center but because of its excellent location there was no traffic neither going or coming back so it really made it the perfect location. Reception : Everyone in the reception were nice and kind and were really friendly with my son and gave him the cutest drawing book that even I learned from it about polo sport which was nice. I must give special thanks to Mr Yusuf whose hospitality was superb. Epicure : ( breakfast place ) Kamila and prya were ready for us every morning to get us the most delicious breakfast and always had surprises for my son to be entertained. Spa: Amazing facilities and amazing staff had a really good facial with them , wanted to do more more services but wasn’t able to due to my conference. Housekeeping: Saved the best for last . I have a toddler so the room would get messy everyday but every time I came back to the room I would find it exceptionally clean and tidy good as new . I must give special thanks to Nymin , Tharmshi , April . They knew my son loves animales so they made an elephant with towels which my son really loved. I think this is the first time I write a detailed review but I highly recommend everyone to visit this amazing amazing place whether you are a couple or family . You will find this place exceptional and the facility has it all to serve you .
Stayed in February 2024
Reviewed: 8 February 2024
Nair
United Arab EmiratesThis was my 1st time to Melià desert palm and my experience was super amazing. Starting with the location and ambience, it was breathtaking and beautiful. Secondly talking about the staff and services, never have I ever experienced such a welcoming, friendly and amazing experience. Especially, I would love to thank Mr. Youssef from the Reception desk, he is a gentleman and so friendly. And then Mr. Eman, who was such a lovely and friendly person to show us around. And finally Mr. Will from the restaurant was such a sweet & funny guy. Melià made me feel at home and I would definitely wanna visit more and more whenever I can. Thank you.
Stayed in February 2024
Reviewed: 7 February 2024
Sarah
United KingdomThe details on booking.com said that there was a hot tub. None of the villas have a hot tub.
We were upgraded on arrival from a one bedroom villa to a two bedroom. The villa was beautiful and staff excellent.
Stayed in February 2024
Reviewed: 1 February 2024
Silvia
Indonesia"Very spacious room and view in front of the bed"
The view and calm
Stayed in February 2024
Reviewed: 22 January 2024
Benjamin
United Arab EmiratesCheck in was 1 hour late
Staff were great
Stayed in January 2024
Reviewed: 5 January 2024
Raghenie
NetherlandsThe hotel is just perfect and amazing. The room / suite is wonderful and exceeds your expectations! The staff is utmost helpful and the therapist from the Spa are one of kind! The quality there….omg. We will definitely come back to this hotel.
Stayed in January 2024
Reviewed: 27 December 2023
Meshal
United Arab EmiratesNothing
Everything about the place is amazing
Stayed in December 2023
Reviewed: 22 December 2023
Shirajul
United Kingdomplanes going above the hotel especially at night cleaning was good but not excellent food was good but not amazing living room had a very strong smell of cigarette's for a few days there was a bad smell in the air - possible drain cleaning
the swimming pool was always warm and clean and full of clear clean water food was average and room service was fast and swift staff were fantastic and always there to help an amazing apartment with large x 3 rooms and bathrooms very comfortable beds lovely grounds excellent spa service excellent reception service excellent manager excellent door men pray room and wudu service lovely views of the horses and the stables
Stayed in December 2023
Reviewed: 18 December 2023
Amir
SingaporeThe mattress was a tad too hard. Wish they have better and most recent movies in their entertainment channel.
The breakfast is very well presented and I like the idea that the chef include the Gulf and western set so that we can have a taste of each culture through food. The hotel grounds are breathtaking. We appreciate the staff took the time to bring us around. The hotel room is beautiful, very warm and intimate. We are so surprised to see the beautiful towel swans and flower petals on the bed. Not to mentioned, the surprise cake all laid out nicely for us. What a way to start our silver wedding anniversary ! Best of all, the friendly service adds a personal touch to our Dubai Experience. Thank you Melia for making this an unforgettable anniversary for us.
Stayed in December 2023
Reviewed: 4 December 2023
Nuri
TurkeyIt’s not in the center of the city, but it’s due to nature of the hotel…Only two restaurants, and menus are quite limited. Terrace doors should have net for flies.
When you book Polo view terrace suit, the view of the room is amazing. Just because we live in Dubai our eyes need anyhting green. Hotel is surrounded with beatiful gardens, lots of places to walk around actual stables. The room, the bed, the shower, huge bath…all are great. Great for rest and to escape from hussle of the city..If you like horses, this is your heaven.
Stayed in December 2023
Reviewed: 30 November 2023
Alison
United KingdomNothing
Fantastic large room & bathroom, service was excellent
Stayed in November 2023
Reviewed: 23 November 2023
Fatma
United Arab Emirateseverything is perfect
Stayed in November 2023
Chesterfield, USA
Williamsburg, USA
Marrakech, Morocco
Luodong, Taiwan
Azumino, Japan
Saint-Pierre, Reunion
Vis, Croatia
Paraty, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content