Sarai Apartments, Palm Jumeirah East Crescent Rd, Palm Jumeirah, Dubai, United Arab Emirates
#486 of 2,771 Holiday rentals in Dubai
Guests' ChoiceBased on 1502 apartment reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.5
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Adnan
United KingdomLocation
Private beach
Stayed in May 2024
Reviewed: 25 May 2024
Globalstay
United Arab Emiratesevery thing is great
very quit nice almost private
Stayed in May 2024
Reviewed: 20 May 2024
Globalstay
PakistanWe liked the private beach and pool . The location is good
Stayed in May 2024
Reviewed: 8 May 2024
Clau
United KingdomWe had to ask additional towels as they initially gave us only 2 bath towels and 2 beach towels for a family of four.
Spacious apartment, perfect for families.
Stayed in May 2024
Reviewed: 5 May 2024
Charissa
United Arab EmiratesI did nkt see any restaurant but there was minimart where all your needs are available.
We like the serenity and the peace of the environment. The pool was perfect for us. The beach was just few steps from the vicinity. Not crowded. The place was comfortable and the kitchen utensils are complete. Definitely we would love to come back.
Stayed in May 2024
Reviewed: 25 April 2024
J
IndiaIt's not a hotel, you have 24 store that deliver stuff to the rooms, can have cleaning included, if you opt for multiple days
The location is key, affordable comparing other properties near ther. Privacy, no one to bother you
Stayed in March 2024
Reviewed: 23 April 2024
Mostafa
EgyptNa
All was good
Stayed in April 2024
Reviewed: 19 April 2024
Emad
JordanThe apartment was less than what we expected
Location, swimming pool and Staff were amazing
Stayed in April 2024
Reviewed: 14 April 2024
Raji
United KingdomThe staff at the property were all very attentive no matter what time you contact them which was amazing Thankyou for making our stay so comfortable 👌🏾
Stayed in April 2024
Reviewed: 2 April 2024
Sass
EstoniaThere was no children's playground.
Stayed in March 2024
Reviewed: 30 March 2024
Ana
MoldovaIt would be good to provide more bathroom stuff, like Shampoo, Shower Gel, etc. We were 3 people in the room and had only two small (10 ml) bottles of shower gel. It was absolutely not enough for 5 nights which we stayed at the property. We had to buy one at the local supermarket. It would be good to install a regular bottle of Shampoo or shower gel.
We liked everything, except the bathroom facilities. Thanks GlobalStay, we enjoyed our stay at your property.
Stayed in March 2024
Reviewed: 22 March 2024
Sergei
KyrgyzstanThe sunbeds on the beach are old, half are broken. It needs to be changed.
Good location, large apartments with a balcony. There was everything you needed - dishes, kettle, coffee machine, microwave oven. There were robes, slippers and beach towels. The market downstairs is open 24/7. Clean beach and heated pool. The staff was friendly and responded quickly to requests and wishes.
Stayed in March 2024
Reviewed: 17 March 2024
Firdavs
TajikistanWe had a large room with two long sofabeds and a beautiful view.
Stayed in February 2024
Reviewed: 11 March 2024
Deepika
United KingdomKindly provide something in the toilet that keeps the fragrance intact.
Nice and clean property with all basic things provided. Nice view and location.
Stayed in March 2024
Reviewed: 4 March 2024
Luke
United Arab EmiratesIts not a dislike because we know what we paid for, but there is little to do in the actual hotel other than the pool, gym and beach, but plenty to do across nearby hotels.
It was good value, if you want a room in this location for a couple of nights it’s a good stay. Views were good and it’s in a good location to walk on the end of the palm.
Stayed in March 2024
Reviewed: 28 February 2024
Mohammed
Saudi Arabia• The towels have a bad smell • room housekeeping is available with a very high charge ( 300 AED per day !!)
• I liked its location as well as the many facilities at the hotel and around it ... • I loved the view so much ! • There is a special beach to the hotel guests.. • I got 3 rooms by 1200 AED which is a good price in this season (Feb-mar) • There is a 24 hrs minimarket in the lobby with little higher prices than normal • Burj Khalifa. Jumeriah, Atlantis the royal and Burj Alarab are all can be seen by the hotel • All the staff were warmly welcoming • It is my favourite hotel in Dubai. although I would like them to reduce their prices a little.. but they are still the best.. I am very grateful to everyone participated in this hotel , they made my trip fantastic.
Stayed in February 2024
Reviewed: 27 February 2024
Pulvina
United KingdomLack sun loungers No cafe or bar or restaurant there or nearby
Clean beach pool
Stayed in February 2024
Reviewed: 27 February 2024
Merkaj
AlbaniaNot to clean
Location
Stayed in February 2024
Reviewed: 20 February 2024
Monica
New ZealandIt was a bit far from a larger supermarket or restaurants
It was very nice and comfortable and a lovely outlook
Stayed in January 2024
Reviewed: 10 February 2024
Srivastava
IndiaNoting particular. Only exterior paint of building can be more richer considering location and services available.
Very nice location and good privacy. A true family place for holidays. Cordial staff making it more impressive. In house mini cart store has everything which is needed to anyone.
Stayed in February 2024
Reviewed: 29 January 2024
Nikita
United KingdomLocation was fantastic, with private beach and views of Atlantis the Palm and Royale. we had very good views of new years fireworks. The kids loved pool and beach access. There is a mini mart on ground floor which was convenient for last minute groceries. Overall very pleased with our stay
Stayed in January 2024
Reviewed: 24 January 2024
Sobhan
AustraliaNot providing enough daily toilet papers and shampoos
The location, outdoor facilities, Helpful staffs
Stayed in January 2024
Reviewed: 22 January 2024
Katie
United Arab EmiratesApartment was great but know traffic in the palm is crazy so you need to add time to your travel around Dubai.
Great value for money, big size, beach was wonderful as not busy and overall a great apartment. Will def stay again.
Stayed in January 2024
Reviewed: 20 January 2024
Bojan
SerbiaThe corridors had a little bit a bad smell. Kitchen facilities could be a liitle better but in general in a good condition.
Very friendly staff which is in general rear. Always ready to help and give suggestions. Location on the Palm is good if you only plan to stay in this area. For sightseeing pretty far away from as you need min 30 min + to get to any destination.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content