n/a

Location

Stayed in June 2023

The shower was pretty tight

It's on the edge of town so it's quiet and easy to get to with parking on site. The room is comfortable.

Stayed in May 2023

It was fine. Reception closes at 730pm and if you are later they leave a key

A charming hotel "Garni" [which I believe means breakfast but no restaurant] in an old building. It is a little way from the town centre but in a quiet area with a short walk to the stations and shops

Stayed in April 2023

all good

beautiful traditional timbered hotel with very friendly staff. We loved our room, so sunny & quiet. Bathroom is small but very comfortable and very modern. One of the nicest bathrooms since a while. Very clean. Very comfortable beds. The breakfast buffet was also plenty with a large selection and was quickly refilled by friendly staff. even the castle was visible. We loved exploring the city, so so beautiful. We’d love to return.

Stayed in April 2023

It was a little bit of a walk to the train station.

Charming!

Stayed in February 2023

Enjoyed my couple of days at Furtenhof Hotel. A clean and comfortable Hotel near the centre of Wernigerode with free parking. The breakfast buffet was sufficient with a varied choice of foods. Friendly helpful staff too.

Stayed in January 2023

Sauna was only open until 7pm and we could not use it.

Location was great. Also great Breakfast and friendly staff.

Stayed in September 2022

Nothing to mention except that our room is above the breakfast restaurant,stairs to climb,no lift in hotel,so if you have heavy luggage it will be a problem. Inform the hotel that you have heavy luggage,perhaps you get a room on the ground.

Location,friendly reception and excellent breakfast lady who made fresh croissants for us ! It was a comfortable stay.Free parking in front of the hotel too.Room was clean too.

Stayed in October 2022

Nice hotel, very helpful and friendly staff. Very spacious rooms, comfortable beds. Breakfast is tasty and sufficient. Good WiFi. Parking for guests in a hotel backyard.

Stayed in September 2022

Small window

Kind staff, wonderful location

Stayed in August 2022

I would have liked having a fan or air conditioning in the room, as it was warm.

It is a very good hotel in the outside of Wernigerode, really clean, calm and comfortable.

Stayed in June 2022

There is no air-conditioning in the room and it did get hot. So i had to keep the window open all night. And the shower is a little difficult to properly use, as it takes a long time for the shower to be at the right temperature. But this is just a very minor inconvenience.

The location is great, just a short walk from the town centre, great breakfast and friendly staff. The room had a great view of the castle and are beautifully decorated with good amenities, such as tv, mini fridge, desk, wardrobe etc. It has everything you need.

Stayed in June 2022

I guess you can call it schabby chic. The armchairs could use some repairs and the furniture style, while good quality, is very mixed. Minibar seems totally out of place.

Sauna is great, staff is nice and eager to help. The apartments are great if you are staying for a longer period.

Stayed in February 2022

Pillows; a water boiler in room, but no coffee or tea!

Stayed in October 2021

Nothing to dislike.

Clean and welcoming; free parking, short walk into town. Excellent breakfast.

Stayed in October 2023

Great staff, excellent breakfast in a picturesque dining room and within walking distance to the town center.

Stayed in October 2023

The staff were very friendly and the room was cosy and clean. Breakfast was good and the free bus pass was really nice

Stayed in May 2023

Reception only limited times operational.

Ok hotel for a couple of nights, even though not in the city center.

Stayed in April 2023

We liked everything!

Excellent location with plenty of parking space for guests. Friendly staff. The room was very clean, rustic charm but with a modern, refurbished bathroom with excellent water pressure in the shower. Nice selection of food for breakfast. Would definitely return if we ever visit Wernigerode again.

Stayed in November 2022

The city has a mandatory 3 euro charge per person, per day for tourist fee. We were not aware of this until we checked out.

Great staff. Great room. Great Breakfast.

Stayed in August 2022

- No elevator service to some of the rooms - A bit far from the center (10-15 minutes walking), but beautiful half-timbered houses along the street so it's a nice walk!

+ Beautiful historic-looking hotel with half-timbered frame, beams throughout the interior, and luxurious carpets + Lots of parking spaces behind the hotel + Friendly and competent staff who helped me carry my suitcase up two flights of stairs + Delicious breakfast and coffee + Spotless room and bathroom, lots of towels provided + Had a refrigerator in the room + Spacious room with lots of seating and a view of the castle

Stayed in July 2022

Breakfast, location in addition

Stayed in July 2022

Excellent staff and good location near enough to the town center and railway station (about a 15-minute walk). Would stay again! Staff were very kind. Danke!

Stayed in January 2022

First of all, it seemed like a tug of war between booking.com and hotel management. Each party is referring to the other one when I am asking for a refund for the last day check-out. I checked out one day earlier because of the terrible back pain I got due to uncomfortable pillow . Booking.com website didn’t allow me to do early checkout and so I messaged both the night before. On top of that while checking out the reception charged me 20 euro etc for a certain tour that I never used but well, they don’t speak English so I couldn’t even explain this.

Staff tried to speak in English even if she was struggling and overall they were courteous to me.

Stayed in November 2021