Hard Bed and small quilt

Good variety

Stayed in April 2024

Excellent breakfast.

Stayed in March 2024

Only internet coverage in the room was a little low

The hotel was very nice and big, beautiful interior, very nice and helpful staff. Room was very clean and very cozy, with an attached balcony and also a big bathroom with the bath tub. I would love to visit again!

Stayed in February 2024

It's an expensive 5 star hotel I would have liked to see someone cooking breakfast in front of ne

Position is fine well connected to the city

Stayed in January 2024

Nothing

The size, the bed and view from our room.

Stayed in December 2023

The facilities are a bit older and slightly dated at places. In the room for instance the furniture is still in good state but could/should be updated to bring it to more modern standards. The desk and side tables as an example are quite old fashioned. Bathroom need an upgrade. Again they were very clean but age shows. Taking a shower in the bath tub resulted in water spilling on the floor in the bathroom. Restaurants in the evening too expensive, no less formal formula available I think if overall the hotel could upgrade and update to a more modern standard, this woild attract an additional clientèle as unfortunately now it left us feeling a bit as ‘stuck in old glory’. There is more potential as it’s a great place with a very strong base. - it’s staff!

Super friendly staff. It is actually quote remarkable how attentive the staff is and how ‘personable’ they try to be in coversations. Believe this is their BIG strength that sets then apart from other hotels. The rooms are very large. Green and calm environment. Dog friendly. Nice welcoming lobby and garden terasse. Super clean.

Stayed in September 2023

Clean room, good service

Stayed in September 2023

Blackout curtains in bedroom too narrow - in summer room gets light early.

Friendly staff, good breakfast, quiet and comfortable rooms. Bar open until late with food. Garden.

Stayed in September 2023

Hotel seems a bit older, but still clean and very nice

Breakfast was good: buffet

Stayed in June 2023

Nothing

Very good hotel. Rooms bright, clean and great beds. We had dogs and they accommodated them well. Very pleasant and helpful staff. Very good restaurant with good variety of food and prices. Great breakfast

Stayed in August 2023

Spa treatments not available due to staff holiday.

High quality, very comfortable, room upgrade given.

Stayed in August 2023

Nothing!

We obviously got a bargain rate for this hotel as we've tried to re-book for our return trip and it was twice the price! Well worth what we paid - the room was fantastic, with provision for our dog. Very clean, comfy bed, good size bathroom with proper basin area that you can actually put stuff on. The breakfast was *amazing* - anything you could have thought of was there. I even had a cheeky bucks fizz :) One of the few hotels I've stayed in recently that actually still has a mini bar (payable, of course) - a nice touch. Short walk to neighbouring wooded parkland areas. We didn't eat here but the menu looked great (although somewhat expensive).

Stayed in July 2023

The two single beds wasn't good atall.

Everything about this hotel was topnotch The rooms were very clean and spacious.Breakfast was tantalising and the every corner of the hotel was perfect for taking pictures. We had a nice stay in Hamburg.

Stayed in July 2023

Lack of room air conditioning.

Been one of our favourites hotels for years.

Stayed in June 2023

Clean and so quiet even if they welcome pets.

Stayed in May 2023

Quiet

Stayed in April 2023

Very very nice hotel. Highly recomnded. Would happy to go back!

Stayed in April 2023

pillows and there wasn’t a proper shower. i had a little bath which was actually very nice after a long days drive

the toom was spacious and very clean, and the bed was comfortable. i travel with my own pillows as i’m fussy, but the pillows were very airy. the main attraction for us is the tesla superchargers. big bonus.

Stayed in April 2023

200 euros for 1 night is bit unrealistic because of location. Its Almost 35 minutes away from main train station and waiting time for bus can add 20 minutes more on weekends.

overall nice experience, comfortable stay, clean and wide room with all facilities and at the end nice breakfast.

Stayed in March 2023

Stuff at the Spa and at the Restaurant were very nice, giving us all the time a little extra for our comfort and enjoyment. Food either for dinner or breakfast was absolutely delightful.

Stayed in February 2023

The first hotel for me where zI cannoy find anything tgat didn’t feel perfect.

It was probably the best hotel I’ve ever stayed in. I usually use 4+ stars hotels, had more luxurious ones, but here everything was just perfect. The staff was super helpful. The room felt home-like. Sapacious, too. I didn’t find a single issues during my stay.

Stayed in January 2023

Not totally unexpected you had to pay for the sauna. It was nice there but in spite of booking slots the first day was awkward as there were too many people. The booking system was improved after that. We were happy but if you don't have a car it is probably not that suitable for Hamburg. I understand there is public transport though.

The breakfast was very nice although the juice wasn't fresh. Otherwise extensive and of a high standard. The staff were brilliant and we could see the supervisors training the rest of the staff to do things well. We asked for a quiet room. It looked out on the beautiful grounds surrounding the buildings. It is a family affair and they really care that you have a good time.

Stayed in October 2022

n/a

everything

Stayed in August 2022

The curtain was of really darkening quality but didnt cover the window totally. Not the hotels fault but there seems to be no restaurants in the area and the hotels restautant closes early (19:00 on Sundays).

Calm, clean, bright colours, large room and corridors. Very nice and attentive staff. Nice breakfast, also with healty things like fresh fruit and oats.

Stayed in August 2022