1 rue de Courtonne, 14018 Caen, France
#19 of 40 hotels in Caen
Guests' ChoiceBased on 173 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.1
Staff
8.8
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 22 April 2024
Jon
United KingdomRoom safe did not work - reported twice to reception staff who said maintenance would fix it. Issued with new room keys, but was never fixed during our stay.
Comfortable room; good breakfasts
Stayed in April 2024
Reviewed: 19 April 2024
Colin
United KingdomThe only issue we had was that when we booked our rooms the price included breakfast, however when my daughter booked her two rooms it did not include breakfast and for 3 nights the room was only €15 cheaper, however when we enquired if they could purchase breakfast they were told it would be £20 per person per day, I think that is disgraceful and excessive for a buffet breakfast, we paid less for main course meals in the local restaurants.
The room was a good size, breakfast was good and location was good.
Stayed in April 2024
Reviewed: 25 March 2024
Andrew
United KingdomLack of milk for the tea and coffee Staff left the used room service trays outside in corridors most of the day
Stayed in March 2024
Reviewed: 9 February 2024
Warren
United KingdomGreat location under ground secure parking looking over marina. Nice modern clean room and hotel Staff very helpful 👍
Stayed in February 2024
Reviewed: 6 January 2024
Travers
United KingdomThe ‘cardboard’ cups for tea in room
Good view from room, on site parking and good base for visiting the castle
Stayed in January 2024
Reviewed: 1 January 2024
Steve
United Kingdomno complaints
everything was great and we would stay here again
Stayed in December 2023
Reviewed: 19 November 2023
Rhea
CanadaBreakfast was worth the price. Very high quality.
Stayed in October 2023
Reviewed: 4 November 2023
David
United KingdomPoor coffee tea making facilities. Paper cups! Not enough tea bags and only powdered milk.
Size of rooms and having its own car park
Stayed in October 2023
Reviewed: 4 November 2023
Rick
United KingdomNothing, the hotel met our expectations.
Really nice room with great views overlooking the harbour. Friendly and helpful staff.
Stayed in November 2023
Reviewed: 18 October 2023
Véronique
BelgiumNothing
Varied.
Stayed in October 2023
Reviewed: 15 October 2023
Tom
United KingdomThere
Location
Stayed in August 2023
Reviewed: 10 October 2023
Julie
United KingdomAll good
Stayed here previously. Parking underground Good location. Clean and friendly staff
Stayed in October 2023
Reviewed: 9 October 2023
Mike
New ZealandInitially given a room that was supposedly excellent - however not that impressed so asked if another option. The second room was much more spacious and with a better view - pays to ask!
Spacious room with comfy bed. Staff were overall very helpful with advice.
Stayed in September 2023
Reviewed: 30 September 2023
Rita
United KingdomNothing
Very friendly and helpful staff. Good central location with parking nearby and excellent breakfast.
Stayed in August 2023
Reviewed: 29 September 2023
Erica
United KingdomWe had a friendly welcome on arrival. The location was great and easy to find. The staff were very helpful, we had a great few days. Thank you
Stayed in September 2023
Reviewed: 22 September 2023
Ting
Hong KongStaff are friendly and helpful
Stayed in September 2023
Reviewed: 21 September 2023
Joe
IrelandCar park we found tricky, with entrance and exit the same and that being quite blind and sloped. We nearly always met another car when leaving, and this resulted in minor damage to our own car on one occasion.
Location was excellent. Staff were friendly and helped when asked, but otherwise didn't interfere unnecessarily, which is good. Our dog felt at home too.
Stayed in September 2023
Reviewed: 3 September 2023
Lorris
AustraliaBreakfast ran out for late comers
On site parking
Stayed in August 2023
Reviewed: 3 August 2023
Stephan
FranceGood breakfast and spacious rooms. Secure parking.
Stayed in May 2023
Reviewed: 29 July 2023
Marius
RomaniaComfy bad, good breakfast. Located right in the harbour, Close to city center. It has private parking which we didn’t used it because we’ve got parking spot very Close to the entrance.
Stayed in July 2023
Reviewed: 28 July 2023
Miles
United KingdomNo restaurant for dinner
Convenient location. Handy for ferry.
Stayed in July 2023
Reviewed: 21 July 2023
Feulner
United StatesI like a larger bed due to my height and frame. Assistance with arranging transport to and from the port would be a nice addition.
Happy to have AC. Breakfast buffet was great. Showers were luxurious.
Stayed in July 2023
Reviewed: 18 July 2023
Alan
United Kingdomthere was no black tea for breakfast and server insisted that roses were tea.
location, reception staff helpful, comfort in room
Stayed in July 2023
Reviewed: 17 July 2023
Lynn
United KingdomNothing
The hotel was in a very good location. Breakfast was excellent.
Stayed in July 2023
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