All was fantastic

The staff at the agriturismo were fantastic. We arrived late and they had no problem in preparing lunch for us after 3pm.

Stayed in April 2024

The food (except breakfast and pizza) have room for improvement.

The stuff helpfulness.

Stayed in September 2023

Because charge me extra for breakfast

Place

Stayed in August 2023

There are 2 kinds of music playing at the same time at the swimming pool (because there are other swimming pools open for the public), would be better to turn the one in the bar off

Clean rooms, great service and amazing swimming pool

Stayed in June 2023

Beautiful hotel friendly staff.

Stayed in May 2023

More variety for the price

Very Good fresh food and delicious

Stayed in April 2023

The position of the toilet as it is too close to the wall as you can't sit down properly.

The location and the very abundant breakfast.

Stayed in April 2023

Dog/Cat excrement in the passage outside on our way to our room.

The place was very peaceful and quiet. The staff were friendly and helpful and the breakfast was of very high quality and abundant.

Stayed in January 2023

A nice Agri Hotel, beautiful views, spacious and clean rooms, private parking and hosts very helpful. Breakfast is very good and worth the money paid for. Will return again for sure.

Stayed in November 2022

On the booking site room stated view with a pool but room had no pool view (so clarify before booking) and also stated balcony which was just an extension on to the car park (we never used). In the morning we had to inform hotel what we were going to eat in the evening so they prepare and reception staff clearly explained menu we selected (which included the water) and then we were charged for the water which as per the description indicated that it was included with the wine.

Good breakfast and food in the hotel's restaurant. Hotel has 4 pools and the location is around 25 min from Etna Land. Helpful staff and nice large room (although not as stated in booking site description) and with a spacious shower.

Stayed in September 2022

Dinner could improve and prices charged did not match what was on the menu.

Everything was clean, very quiet and breakfast was very good

Stayed in September 2022

Staff was super nice . The place is heaven . 4 pools to choose from . Surrounded by nature and beatiful views of etna

Stayed in September 2022

parking was great

Stayed in December 2021

Last night they organized a disco and kept going up to 1am

Everything and all

Stayed in July 2021

Nice coffee

Stayed in July 2021

Breakfast was good, however, there wasn’t the same variety as there was before. And this time we had to pay extra for breakfast when before it used to be included in the price.

The property was very clean. We’ve been here before and the staff is very friendly, the agrihotel is very clean and it is safe to park your car there too.

Stayed in November 2023

I am disappointed and expected better from this accommodation after the reviews of other customers. My experience in the accommodation did not go very well. We were given a room where the air-conditioning was only lighting up with no cool whatsoever. When we reported the issue we were told that's because the temp outside was 40 degrees. As if the purpose of the air-conditioning is not to cool the room. We were left for some time of uncertainty because if they weren't going to fix this issue we were willing to look for another accommodation. Anyway to cut the long story short, they gave us another smaller room than the one we booked and paid for. But at that time as long as the air-conditioning in the new room was working fine, we accepted it. One time when we were returning to our room, we saw the cleaner and she started speaking in a rude manner in Italian and when I asked her to speak in English, she became angry and went away.

The pool area is very nice. They have 4 pools to choose from. While you need to wear a head cap in 3 of the pools where we weren't aware of and could not use.

Stayed in July 2023

The facility and the room was under construction. No other room was available. The balcony door had no handle and no means to open or have access. Despite being in a country setting the room was cramped and I'll equipped. No proper staff. The night of arrival reception said they would cancel the second night of the prepaid booking, In the morning on checking out they refused to refund my visa account. The grounds and the pools were dirty.

It was an awful experience. The worst.

Stayed in October 2022

To arrive at the hotel is a disaster using Google Maps. I was directed to a dirt road barely as wide as the car. To make matters worse it seems that the owners know about this but seem to do nothing about it. Moreover, the hotel sign is compeltely different from the one advertised on Booking.com to the extent that i had to ask at the reception if i were at the place where i have booked. Finally, having arrive in the evening and after a gruelling drive to find the hotel, they were only able to offer pizza for dinner.

The room and the pool were clean and well kept

Stayed in July 2022

The Location was bit outside and as soon as you leave the hotel we didn't feel very safe. On top, there was rubbish at the side of the streets everywhere, even in the nature on our way to Aetna. Not much to do in the evening. You need a car.

Actually very big Hotel Area with different pools, no direct neighbours, bit outside of town. Nice big room with open Shower. Big parking lot (free) and possibility to eat in the owners Restaurant (Daily Menus). Good location for a stay close to Aetna.

Stayed in September 2022

Bed was too hard, and the pillows of very bad quality, although there was a 3rd pillow with memory foam one of us could fortunately use. Plus : we arrived on a Friday and asked to pay on Monday, as we wanted to use a special credit card on which funds still had to arrive. We couldn't do it on Monday as we were very busy, and instead of waiting one other day or calling, the hotel took the price from the card used as a guarantee on Booking, straitaway on Monday morning.

Quiet place, no noise from the road

Stayed in March 2022

Room could be cleaner and in need of some care. Food not that great

Outdoors is nice

Stayed in September 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024