Nothing really

Really good breakfast, comfortable beds and really kind personel

Stayed in August 2023

Delightful view from balcony. Excellent breakfast. Convenient parking.

Stayed in August 2023

Perhaps just a bit more local info beyond the leaflets provided. Basically we liked everything!

Clean and attractive hotel. Comfortable rooms. ( well done to the housekeeping team) Photos indicative of product. Very good breakfast. Excellent parking (15€/day) Pleasant front of house staff though they lacked any apparent knowledge of local info such as ferry/train info, restaurant tips such as closing times etc. That said, they were very polite ( thanks also to the night security gentleman who let us in when we arrived much later than intended. ) and spoke several languages sufficiently to help out.

Stayed in August 2023

Balcony with view of Lake, friendly welcome, good breakfast, parking.

Stayed in August 2023

Several staff were incapable of helping with the simple request to swap our parking space, so that we could use the on-site EV charger. Make sure to book one of the parking slots 9-12 if you intend to use EV charging.

Stayed in July 2023

The balcony view was quite restricted.

Eco friendly, delicious breakfast and friendly staff !

Stayed in June 2023

First, we were so cold we had to sleep with our clothes on! pretty much like in a tent. Apparently the Italian government bans use of heaters after some date in April which we had passed. Except it was 9 degrees outside. The front desk offered a discount but we would have preferred to be warm! Also, between reception and family rooms there are 3 flights of stairs at various points with no elevators, not mentioned in the description. This not for the elderly and surely not for lots of luggage. The lady at reception had to come with us to help us up. Finally, the room did not mention on Booking what view it had and we discovered we had a view over the trash cans! On the bed there was a nice personalized card from the manager (nice gesture otherwise) that said welcome to our hotel with a view on the Lake Maggiore. What a twist of irony. We will certainly not return.

big family room with separate area for our child.

Stayed in May 2023

Just a really nice hotel. And stayed here last year too.

Stayed in May 2023

Location offers no view at all, just on buildings. if you want to see the lake, go somewhere else. Breakfast could be better with more bead and yogurt variety. no cereals either.

Xtra clean and pretty large room compare to what can be found around the Lago Maggiore. Balcony for each room or so.

Stayed in April 2023

nice and clean room very close to the center

Stayed in October 2022

we had a vent in the toilet that made lot of noise even when you close the electricity to that room. was handled by the team through closing all electricity temporarily and allowing us to go to sleep.

The place is beautiful, in center location, clean and renovated rooms. Team responded fast for open issue we had.

Stayed in October 2022

Nothing really

Breakfast was excellent & location perfect.

Stayed in September 2022

there was no coffee supplied in the room

excellent view, comfortable and clean

Stayed in September 2022

for a 4 star hotel, I would expect coffee in the room, however only tea was provided and no milk

great view, well located

Stayed in September 2022

Very nice room and a large balcony. The location was great and was very close to the lake and restaurants.

Stayed in August 2022

1. Shower pressure was very weak.

1. The balcony in the room was very private. 2. It was possible to rent a Vespa in the hotel. 3. The beds were spacious and very clean. 4. Very close to the lake and several restaurants.

Stayed in August 2022

Staying at hotel Rosa was great!! Place was very neat and clean, bed were super comfy, breakfast was excellent. Very close to the center of Baveno near restaurants, gellaterias and off course the esplanade. Definitely recommend!

Stayed in August 2022

That extra you expect from 4 star hotel was missing. Only tee in Room, no instant coffee. No extra pillows. If you wanted something from the bar, you had to wait for the receptionist to serve or to call someone to serve you. Once we ordered some drinks we felt like we were some kind of inconvience to the woman in the reception. This also was the case with other staff. They kind of were avoiding you and did not make contact.

Clean and comfortable rooms. Good location.

Stayed in July 2022

In one out of 3 rooms, air conditioner didn't operate well. It took 4 days to the hotel staff to find a way of temporary solution - how to operate problematic air conditioner. Problems happen... but how the problem resolved is very important part of service approach.

Everything was very good, we enjoyed our stay.

Stayed in July 2022

nothing, all was perfect

cleanness and comfort

Stayed in July 2022

The bar was disappointing, basically un available

clean and comfortable in a great location and the staff are very friendly

Stayed in June 2022

The curtains were not blackening the room . No need for a wake up call.

Comfortable bed and very good shower. Clean. Well equipped. Very convenient The standard rooms are rather small. This was no problem for us ( we only needed the one night) but might be for longer stays. In that case, i would go for an upgrade.

Stayed in June 2022

N/A

VERY accommodating and staff is wonderful!!

Stayed in May 2022

Lovely hotel, good location. Nice shower.

Stayed in May 2022