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  5. Reviews of Best Western Plus Hotel De Capuleti

Reviews of Best Western Plus Hotel De Capuleti 3 stars

Via del Pontiere 26, Verona Historical Centre, 37122 Verona, Italy

#33 of 74 hotels in Verona

Guests' Choice

Review score

Based on 212 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    As a recommendation the bathroom should have more amedities other than the basic of soap to wash your hands.

    Stayed in March 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Spa and the fitness room

    Stayed in January 2024

  • Reviewed: 23 December 2023

    9.0
    Conveniece
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    TV was jot ios friendly (only android) so couldn’t watch tv at night.

    The staff is great! Extra friendly and helpful.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there could have been body lotion, the big showerhead did not work. Water could be free or there could be possibility to fill water bottle for free (like drinkable water fountain or something like this).

    Super location and super nice receptionists all the time.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Small room, very few sockets available.

    Good and neat place.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Good location, 5 min walk to Piazza Bra and Arena

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    Perfectly OK
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was too hot with no way of controlling the temperature except by opening the window. 2c at night. The claimed soundproofing didn't seem very effective either, as I could hear an, admittedly loud, conversation in the next room. I thought the rate was expensive for a small room.

    Good location, very clean room and helpful staff. Comfortable bed.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Great location and staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was a bit on the small size

    Good location, clean and great staff

    Stayed in October 2023

  • Reviewed: 28 October 2023

    9.0
    Quality accommodation close to the city center
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Sauna is only available on request and for an additional fee.

    The hotel is tastefully and stylishly arranged. Very friendly staff. Quiet rooms close to the city center. Attention to sustainability. Great price considering the quality of the accommodation and the location.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    You won’t regret choosing it!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The online booking system (with foreign bank account) was complicated. My initial booking was cancelled and for the second time it was unnecessary complicated. The employee on the phone though was quite polite and helpful (something we experienced with all the staff during our stay ☺️).

    The hotel, the location, the complimentary cakes and juices at the hotel entrance every afternoon, the hospitality of all staff members were exceptional!!!

    Stayed in August 2023

  • Reviewed: 11 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel doesn't have a luggage carrier.

    Hotel Location is near to the center. And the staff are very easy to talk and friendly also the parking is free.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cannot think of one thing we did not like. Room serviced everyday.

    On reception Emanuela and Giovanna were excellent, very very helpful, night security also. 👍 Walking distance to all places of interest.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Pleasently surprised what a nice hotel this is.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice quiet location just outside the city centre but still only a few minutes walk to the Arena. Clean and modern. Sensible sized double bedroom with a large very comfortable bed and pillows. Decent hot shower. Nice small bar behind reception. Excellent breakfast with many homemade items (the granola is amazing). All staff were great. We left our luggage in a secure room next to reception prior to checkin and after checkout so that we could sightsee without hauling cases around.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Nice hotel for a weekend in Verona
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The clear plastic/perspex staircase for the last bit down to reception. Going up was fine, going down, I had to check I was stepping onto each step.

    Staff were very welcoming and friendly. The room was very nice with an outside courtyard. Good location for an easy walk into the city centre.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff were excellent, especially Laura on the front desk

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Great base for Verona
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Good location, super staff, basic, but very clean and comfortable. Free bikes were excellent. Only 4 available so could do with another 2.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    10
    We made the right choice selecting our Verona hotel for attending the Opera.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The staff was excellent. We were early and they stored our bags for us. They provided a helpful map and directions. Also they provided excellent restaurant suggestions.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    A hotel exceedingly well situated in Verona
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    The breakfast was average. My toilet did not work well and therefore had not been properly checked before I arrived. The rooms were not well insulated against noise and I could hear the clients in the adjacent rooms until late at night.

    Our main objective was to see performances at the Arena of Verona and this hotel's location was located very close. The staff went out of their way to ensure that the air-conditioning was maintained at a very low temperature in my room. The daily housekeeping was of a high standard.

    Stayed in August 2023

  • Reviewed: 2 September 2023

    8.0
    Lovely weekend
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little far from centre but nice walk and bikes were a super addition

    Clean, nice area

    Stayed in September 2023

  • Reviewed: 26 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and walking distance to the Arena and historic centre

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Perfect place!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Everything was perfect! The room and the bathroom were very clean with fresh air without any strong detergent scent (very important for someone who has allergies or is smell sensitive). Very good (not soft) beds. Very good sound isolation (one can only hear voices from the corridor). Extraordinary staff :) The hotel is not in the very center of Verona, but just a few steps, that allows to escape the crowds. Peaceful, near to the police station and the post office with the ATM. A homemade ice-creams cafe place vis-a-vis. There is a little shop just next doors where one can buy local food products (as there's nothing at the airport, it's ideal to buy there food-gifts before travelling abroad). The best extra thing during our stay was someone playing piano in the Sunday evening :) It exceeded our expectations and we will surely come back while on our way thorough Verona :)

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The room wasn't sound proof, very noisy. The air conditioning was temperamental. One of the staff weren't very nice

    The Bed was comfy, the balcony was great, room was a good size.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Breakfast was perfect with a lot of variety, the room was spacious and clean. The hotel was within walking distance of pretty much everything we wanted to visit.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Excellent location. Don’t pass it up
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Excellent location. 5 minute walk to the arena. Lovely bright and airy hotel and room. Great bathroom. Staff were very friendly and efficient.

    Stayed in August 2023

Showing 1 – 25

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