Via San Gerardo Snc - Frazione Ciorani, 84085 Mercato San Severino, Italy
#12 of 16 hotels in Mercato San Severino
Guests' ChoiceBased on 35 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
7.5
Facilities
8.2
Staff
8.6
Value for money
8.5
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 April 2024
Paul
United KingdomNot much at all. The hotel is undergoing some work so the pool area is all ripped up and under reconstruction. Not sure when it will be complete but did look like it wouldn't be anytime soon.
Extremely comfy bed and very friendly staff. The food was excellent, fresh, well cooked and presented.
Stayed in April 2024
Reviewed: 25 April 2024
Thomas
United StatesThe breakfast was below average at best. Canned fruits, no Italian bread, just whitesluced bread, almost empty. The waiter did hardly anything more than he had to. It was very lacking, very disappointed.
The view was amazing.The room was old but it was very nice it was clean.
Stayed in April 2024
Reviewed: 14 September 2023
Zawlocki
United KingdomBreakfast not good poor offering and next to zero local produce which is a shame given the location. The bar could be better no atmosphere no southern Italian charm.
Lovely smart hotel with beautiful valley and Mountain View’s. Super pool and patios to relax. Adequate parking and gym and spa facilities. A lovely place.
Stayed in September 2023
Reviewed: 8 August 2023
Stephen
IrelandLovely hotel with pool and spa.
Stayed in July 2023
Reviewed: 1 August 2023
Judith
United KingdomThe apartment needed some initial attention - the curtains, pans and sink plugs all needed repair or replacement. In fairness, the hotel management responded immediately to our concerns.
Lovely ambience. Great pool area. All staff were very helpful. Fellow guests were considerate. A laidback and relaxing place.
Stayed in July 2023
Reviewed: 2 July 2023
Ivan
CroatiaSound insolation is poor, and other guests were quite loud.
Pool, breakfast, great value for the money.
Stayed in June 2023
Reviewed: 30 June 2023
Zhigang
United StatesSometimes there were smokers around. There were no dedicated non-smoking areas in the restaurant.
Natural mountain views and the balcony.
Stayed in June 2023
Reviewed: 16 August 2022
Katie
United KingdomParking was very limited and we ended up parking in a nearby street. Not many options for food or groceries nearby - without a car would be a struggle. Staff didn't greet us at breakfast so we were left wandering around wondering where to sit. Pool towels not provided.
Super comfortable bed. Amazing view of the mountains from the balcony - lovely watching the lightning with a bottle of wine. Relaxing 'resort' feeling when you walk in. Shower was incredible. Breakfast was nice - standard Italian breakfast.
Stayed in August 2022
Reviewed: 5 August 2022
Tyree
Canadaparking
staff accommodating, nice breakfast, pool
Stayed in August 2022
Reviewed: 3 August 2022
Sarah
United KingdomDinner choice poor particularly for children
lovely quiet location large clean rooms
Stayed in August 2022
Reviewed: 29 July 2022
Alan
United KingdomNot much choice on menu, particularly for children - staff tried very hard to please but no other option nearby for food/supplies
Clean and pleasant stay
Stayed in July 2022
Reviewed: 5 June 2022
Oleg
UkraineThe internet connection dropped time after time which made it frustrating to work. Therefore, do not count on a stable connection there, only for good for leisure.
The resort is far from civilization which makes it a good getaway spot! It has a nice, tidy pool for a refreshing swim during hot summer days. The prices are reasonable.
Stayed in June 2022
Reviewed: 18 August 2023
Ariodante
ItalyNothing
Beautiful new and county
Stayed in July 2023
Reviewed: 18 August 2023
Olena
United KingdomGreat apartment, big and clean.2 bedrooms, 2 bathrooms and a living room combined with a kitchen with a large sofa. We were 2 adults and 4 children, there was enough space for everyone. There was everything necessary for comfort and even more (Books, toys, spices, tea, coffee and a lot of ice, which was very pleasing). Pleasantly surprised by the compliment from the owner (wine and local traditional cookies). To Venice 25-30 minutes by car. Great place for parking. Attentive owner.
Stayed in August 2023
Reviewed: 15 August 2023
Mark
United KingdomBreakfast choices were very poor and limited and deteriorated as the week went on. Coffee was undrinkable. Cold milk only available on the request. Dinner menu very restricted. Not may choices. Lots of noise from local dogs which was very intrusive. Generally a noisy hotel as our room was located near the elevator. Beds very uncomfortable and room very small for two people. No food or drinks available to buy from the hotel during the day. Parking although free was very tight and called for some creative parking! Other option was street parking or overflow carpark which was some distance from the hotel.
Pool was good with plenty of sun loungers. Sun all day long. Well maintained area. Very quiet and restful.
Stayed in August 2023
Reviewed: 18 July 2023
Fergus
IrelandThe breakfast was a big disappointment. The pool was overly chlorinated so hurt the eyes.
The room was lovely, spacious and clean
Stayed in July 2023
Reviewed: 12 July 2023
Fernando
MexicoThe staff was not rude, but neither particularly friendly. The breakfast was disappointing.
The room was okay. It was a bit old but spotless and spacious. The location is good if you intend to hike or stay by the pool all day.
Stayed in July 2023
Reviewed: 8 August 2022
Gudny
IcelandThe first night we got a very worn out room. Bad smell, beds not comportable, double bed in stead of two singles, broken light. After complaining we got a nicer room (as in photo) the next day. Not much to do in the area
Pool was nice, air-conditioning good. Nice view if you get a room with a view.
Stayed in August 2022
Reviewed: 1 July 2022
Andrey
EstoniaBreakfast was amazing. Everything was tasty, rooms are clean as they must be in EU. Choose this place if you want to live in a place with the best quality for the best money. 10 points for this place.
Stayed in July 2022
Reviewed: 21 June 2022
Fotograf
Czech RepublicThis is not a 4 star hotel! Very poor service. Small room with not working air condition and not working fridge. Very basic breakfast. The “gym” is a joke. Nobody speaks english
At least it has a pool :D
Stayed in June 2022
Reviewed: 13 September 2022
Anonymous
GermanyThere is nothing near, to eat dinner for example
Rooms are spacey and clean, staff is friendly
Stayed in August 2022
Reviewed: 4 January 2024
Gian
IrelandThere are no comments available for this review
Stayed in December 2023
Reviewed: 18 August 2023
Simone
ItalyThere are no comments available for this review
Stayed in August 2023
Reviewed: 20 April 2023
Donald
United StatesThere are no comments available for this review
Stayed in April 2023
Showing 1 – 25
Allen, USA
Villeneuve, Italy
Hangzhou, China
Usseau, France
Tsuruga, Japan
Görlitz, Germany
Puerto Varas, Chile
Bér, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content