Nothing, everything was excellent

Atmosphere Very friendly and helpful staff Incredibly attentive and clean

Stayed in May 2024

Interior was great. Also the arrival from the airport. The people who are working there are really nice and friendly

Stayed in April 2024

Our room was a little on the small side - not a lot of floor space left after we laid out two cabin sized suitcases. Some extra storage space like an additional bedside table would have been nice.

Very good location - away from all the medina noise, yet close enough that it's walking distance to most points of interest. Breakfast was good, but not as varied as at other riads we've stayed in. We saw a small pool but didn't get to use it though I imagine it must be great in the summer heat!

Stayed in April 2024

Very hard to find & taxi’s dropped off at wrong place.

Nice property & clean

Stayed in April 2024

We LOVED our time at Riad Al Jana!!! Location, location, location!!! Quiet serenity is this hidden little escape in old town Madina. Everything is walking distance! If you are expecting 5 starts… look elsewhere. If you would like 10 star customer service, you should book your stay at Riad Al Jana!! Mohamed, Yunis and their team are so kind, informative, sweet! We were never lost, always looking after us, direction, and neighborhood advice!!! These are traditional riad style locations, so please do your research to understand the riad experience. We will miss our sweet friends at Riad Al Jana. It was the best decision to spend the last week of Ramadan and Eid morning at Riad Al Jana!!

Stayed in April 2024

The friendly staff and beautiful architecture of the riad.

Stayed in April 2024

Nothing really. The Riad is what it is. If you want to have an authentic hotel then its going to have some quirks and compromises (such as very small doors !!) .. but thats what we wanted !

Located at the edge of the market in narrow streets. The earthquake last year effected the buildings in front of the riad so the entry way was a little surprising. Breakfast was really nice and a chance to talk to other guests. The staff are all really nice and very helpful.

Stayed in March 2024

The location was excellent, the room very comfortable and the staff friendly and accomodating.

Stayed in March 2024

The check-in time was later than we expected and unfortunately we lost some valuavle time on our last day in Marrakech because of this. The breakfast just like in most riads in Marrakech was all swettet, I hope the staff starts adding some variety like eggs and cheese to the breakfast menu.

We loved the location of this riad! It was right in the heart of the medina and close to a lot of nice rooftop bars, arrisan shops and cafes. The staff was very friendly and nice.

Stayed in March 2024

Everything was great! Highly recommend

Stayed in February 2024

It gets a bit cold in Marrakech during the night, but nothing to do with the Riad itself, just the way it is; Riad had all the necessary things to minimise the problem

Great location, very warm and welcoming personnel and super nice looking Riad on its own; had a very good time with everything and would recommend Good value for money

Stayed in March 2024

Located in the heart of the Medina, the Riad hides away a gorgeous interior patio, another one with a pool, and another one on the roof. Breakfast was delicious and we got to try Spicy Coffee too. Our host picked us up from the skirts of the Souk to make sure we don’t get lost. Also, gave us a map with recommendations.

Stayed in February 2024

Cleanliness in the bathrooms could be improved a little, otherwise no complaints.

Location and staff is fantastic. Very traditional feel to the building. Comfortable beds.

Stayed in February 2024

Nothing.

Great location right next to souks. Very friendly and accommodating host. Comfortable room and amazing decor.

Stayed in February 2024

The breakfast was wonderful and set me up for the day. The location was excellent, a quiet oasis in the middle of the busy medina and so close to all the top sites.

Stayed in February 2024

Only one thing we didnt like much were the pillows, but thats very personal taste so I dont even take it into account

Everything, location was perfect, the people working there were really so nice, they made our stay perfect. Would stay with them again when we go back 🥰

Stayed in February 2024

The shower did not drain well. They only accepted payment via cash, would have been nice if they took card. Also, breakfast was very simple - some carbs, fruit, and yogurt, but it was more than sufficient for us.

The location is perfect in a convenient but quiet part of the medina about 10 minutes walk from the main square. It was so quiet that I slept very late the first morning, which rarely happens to me when I travel. It got a bit chilly at night but there was a radiator heater in the bathroom which helped keep the room warm. The wi-fi was very fast. Staff was incredibly friendly and helpful. I would highly recommend staying here when visiting Marrakech.

Stayed in January 2024

Room was very small and windows were facing staircase:) however this is not so important if you have good size bed and all day busy visiting. Oh, room could have a hanger:)

Very warm, welcoming and helpful Staff. The place is well located, cozy, very clean, warm-important during the winter.

Stayed in January 2024

Whole place is exceptional. The staff is amazing, all of them. Very welcoming, kind and helpful!!! Maybe the best place i have ever stayed in!

Stayed in January 2024

Excellent Location.

Stayed in December 2023

Lovely place, lovely welcome, lovely staff! Right in the medina.

Stayed in December 2023

The beautiful room, the nice people and the nice location were amazing. Helpful and friendly, I had an amazing time in Riad al Jana!

Stayed in December 2023

Food for dinner

Everything was amazing.

Stayed in December 2023

Hd to shut off toilet water valve. Toilet valve must be damaged.

It is located in the heart of the Medina.

Stayed in December 2023