Av Mohamed VI, Hivernage, 40000 Marrakech, Morocco
#820 of 897 Holiday rentals in Marrakech
Guests' ChoiceBased on 226 hotel reviews
5.9Cleanliness
6.3
Comfort
6.2
Location
7.8
Facilities
5.6
Staff
7.7
Value for money
6.3
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 April 2024
Mohammed
MoroccoThe room is so so noisy with the air conditioner sounds, you cant sleep will
Stayed in April 2024
Reviewed: 9 April 2024
Jalal
IrelandHotel with high potential and facilities, I feel sorry to see this great building well placed not highly exploited.
Well placed hotel with great staff. it's true the hotel needs real refreshing, but you get what you pay for. The staff did really everything for us, the emplacement is central, the swimming pool is perfect. But again, you need to lower the expectations to don't be surprised.
Stayed in April 2024
Reviewed: 23 March 2024
Rafal
United KingdomKitchens are not usable , no even electric kettle which you can get boiling water for tea or coffee,
Location, Pool
Stayed in March 2024
Reviewed: 1 March 2024
Me
MoroccoThe building is old we change rooms because there is a water leakage in the ceiling and i broke my phone because of that and they didn't even ask me if it's already working again or offered me to bring my phone in the technician even i will pay for it just to being me were i can fix my phone...the service is slow we ask for additional chair in the balcony and some other stuff the didn't bring it to us and until we ģo down again to ask for it...the food is bad we waited for 20mins for our breakfast and when they serve us the food it's cold and when i complain about it they told me why i don't said that the food is cold so they can reheated it my point is we already waited 20mins just for that why we need to inform them again that their food is cold they suppose to make sure that the foo is nice and warm before they serve it and also the staff at the cafe is not nice...
The staf at the lobby area are good and the facilities are clean near in the center and accessible to everything..
Stayed in March 2024
Reviewed: 18 December 2023
Maria
MaliWifi was poor in my room
The beds were ok
Stayed in December 2023
Reviewed: 29 August 2023
Rashyd
United Arab EmiratesThe pool is tiny and crowded
The location is perfect
Stayed in August 2023
Reviewed: 17 August 2023
Karima
MoroccoNo airconditioning in the room. While we paid for a room with airconditioning. We waited for breakfast for an hour, and had to leave without breakfast.
Location
Stayed in August 2023
Reviewed: 15 August 2023
Hassan
Moroccobed not confortable and the water don't reach the 5th floor room
Stayed in August 2023
Reviewed: 9 July 2023
Moutayakine
CanadaDoes not look like the pictures, seems the pictures were taken when the hotel was first built.
Close to everything you would want to see in Marakesh
Stayed in July 2023
Reviewed: 25 April 2023
Mansouri
Monacothe apartment wasn’t clean and the hotel was small
The localisation of the apartment
Stayed in April 2023
Reviewed: 12 March 2023
Hosni
MoroccoIt s good place
It s good place
Stayed in March 2023
Reviewed: 6 March 2023
Tehseen
United KingdomBed room was fine with a double bed but sofa beds are very small and uncomfortable to sleep. I had to pay extra MAD900 to get a 2 bed rooms apartment
Location and Staff was good
Stayed in March 2023
Reviewed: 29 January 2023
Ibtissam
MoroccoThe water in the morning was cold.
Clean hotel nice staff and very quiet neighborhood
Stayed in January 2023
Reviewed: 21 November 2022
Badr
Moroccothe facility is very old. the room i had needed a real refresh. old furniture. the doors needs reparations. really very few things to make it one of the best facilities for families in Marrakech.
the location is just perfect. i did not need to use my car at all. the staff is very friendly and welcoming.
Stayed in November 2022
Reviewed: 18 September 2022
Mahmoud
MoroccoNo Restaurant no Cofee Shop No Helath coup and Ham,am.
Stayed in September 2022
Reviewed: 10 August 2022
Naumaan
United KingdomNo WiFi in the rooms. Very poor air conditioning.
Swimming pool and the spacious rooms.
Stayed in August 2022
Reviewed: 1 August 2022
Lekbir
MoroccoWe paid more than what was on the receipt at the time of check out?
Stayed in July 2022
Reviewed: 28 July 2022
Abdulaziz
Saudi Arabiapoor maintenance
Stayed in July 2022
Reviewed: 28 June 2021
Nasser
MoroccoHotel setvices insufisanta
Stayed in June 2021
Reviewed: 24 April 2024
Bashir
United Kingdomrooms can be more cleaner
We had good experience overall all the facilities were good
Stayed in April 2024
Reviewed: 21 April 2024
Zulifqar
United KingdomApartment needs complete upgrading, it was in a poor condition, If you make a complain to the staff, they start getting angry. I would never stay here again.
Only positive thing to say is that the location was good.
Stayed in April 2024
Reviewed: 21 April 2024
Ihuoma
IrelandInternet
Nice
Stayed in April 2024
Reviewed: 21 April 2024
Wadie
MoroccoLocation is excellent
Stayed in April 2024
Reviewed: 11 March 2024
Shaista
SwitzerlandEverything
The room was very dirty and horrible. And everything was not similar what I seen in booking.com.
Stayed in March 2024
Kastoria, Greece
Lake George, USA
Barcelona, Spain
Fátima, Portugal
Erbil, Iraq
Tsaghkadzor, Armenia
Rovaniemi, Finland
Wainfleet All Saints, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content