72-112 Greenlane East, 1051 Auckland, New Zealand
#127 of 176 hotels in Auckland
Guests' ChoiceBased on 955 hotel reviews
7.3Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.6
Staff
8.4
Value for money
7.3
Free WiFi
7.5
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End of dialog contentReviewed: 5 October 2023
Cheryl
New ZealandNA
Service was great,
Stayed in September 2023
Reviewed: 4 October 2023
Wanda
New ZealandNo curtains to block out light only shades
Pleasantly surprised with the room amenities and comfort. Nice hotel and great value.
Stayed in October 2023
Reviewed: 2 October 2023
Mrbass03
New ZealandRoom had a few holes, by the looks of renovations that need to be repaired.
Stayed in October 2023
Reviewed: 2 October 2023
Janice
New ZealandThe shower every hotel should have them like that.
Stayed in October 2023
Reviewed: 25 September 2023
Melanie
New ZealandMore clarity about the cost of parking required, especially when free parking is available 50m away
Very tidy, comfortable
Stayed in September 2023
Reviewed: 25 September 2023
Merril
New ZealandDining Room Management hopeless Most staff appeared to be confused about the systems/pricing eg breakfasts/buffet/continental. Front of house staff kept disappearing.
Receptionist Leah was fantastic, Food was good but the quantity verses price was not. Location was great, easy access.
Stayed in September 2023
Reviewed: 18 September 2023
Loren
New ZealandWe have a really bad smell coming from our bathroom. The maintenence man came within 5 mins. Was water not being emptied from the shower drain. Smell went away after he came
Great location as we were hedding to Mt Smart. Has a big restaurant and bar and delish food
Stayed in September 2023
Reviewed: 17 September 2023
Abbey
New ZealandThe buffet was average , too spicy for kids and not enough salad and vege options
The people were lovely
Stayed in September 2023
Reviewed: 17 September 2023
Leanne
New ZealandGreat location and very helpful staff. Parking a bit tight at times.
Stayed in September 2023
Reviewed: 9 September 2023
Neville
New ZealandIt was rather cramped as my wife is in a wheelchair and there is not a lot of room for the wheelchair
Clean and comfortable
Stayed in August 2023
Reviewed: 6 September 2023
Noel
New ZealandSmall room, no outlook
Good Location
Stayed in September 2023
Reviewed: 6 September 2023
Gail
New ZealandNothing really, I meant to book into the Novotel but ended up in Ibis and it was fine. When I realised it was a budget hotel, I packed my own shower cap 😊
The convenient location, the cleanliness, comfortable bed and getting adjacent rooms as we had requested
Stayed in September 2023
Reviewed: 1 September 2023
Kathy
New Zealandlifts not working not asking if i wanted a drink with evening meal
checking in and out
Stayed in August 2023
Reviewed: 29 August 2023
Tom
SwitzerlandThe facilities are on the cheap side, however considering the price is lower than competitors I wouldn’t criticise this.
Value for money. Clean, functional. Also the staff - we made a booking mistake which could have been costly but they understood and corrected it at no charge.
Stayed in August 2023
Reviewed: 28 August 2023
Kerry
New ZealandThe tray that my room service came on was dirty (under the white cloth). My buffet breakfast was cold (eggs, tomatoes, bacon) with no visible way to reheat them.
Room service was very efficient and food was great. My room was clean and had everything I needed.
Stayed in August 2023
Reviewed: 28 August 2023
Alana
New ZealandPillow too soft. Noisy
Everything I needed was at complex. Good shower. Comfortable bed
Stayed in August 2023
Reviewed: 28 August 2023
Margaret
New ZealandLack of easy chairs
Location
Stayed in August 2023
Reviewed: 23 August 2023
John
New ZealandThe extremely loud door shutting and opening mechanisms on the doors - I lost a lit of sleep due to the opening and shutting crashing noise of other guests coming and going in the vicinity of my room
Despite many negative reviews of other Ibis locations because of tiny room size, I was pleasantly surprised by the perfectly adequate room size and comfort. The location of the hotel is so convenient - a 2 min walk to the train station. This is a real bonus.
Stayed in August 2023
Reviewed: 22 August 2023
Deborah
New ZealandThe stupid cubicle step up shower you get tired after travelling to step up just to go to the loo. Restaurant a bit of a rip off.
Bed was comfy slept well
Stayed in August 2023
Reviewed: 21 August 2023
Rowan
New ZealandThe rooms were small and strange, the hallway felt very worn and you could hear voices lots. The bathroom was a weird capsule thing in the corner.
Reception, bar, breakfast, all wonderful
Stayed in August 2023
Reviewed: 21 August 2023
Patel
New ZealandRoom was a little bit of noisy. No blinds in the room.
Breakfast was excellent and choice of food was very good.
Stayed in August 2023
Reviewed: 20 August 2023
Michelle
New ZealandGood spot and comfortable, nice food in the resturant/bar
Stayed in June 2023
Reviewed: 18 August 2023
Deborah
New ZealandNoisy aircon. Disruptive tour groups. Very noisy Fridge was a freezer!
Location
Stayed in August 2023
Reviewed: 17 August 2023
Theresa
New ZealandThe room was very small. Luckily I was the only person in the room.
Handy for the Ellerslie Event centre. Friendly staff.
Stayed in August 2023
Reviewed: 17 August 2023
Anna
New Zealandstep into bathroom was hard after a leg operation
bed
Stayed in July 2023
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