1317 Ashford Avenue, Condado, 00907 San Juan, Puerto Rico
#75 of 79 hotels in San Juan
Guests' ChoiceBased on 878 hotel reviews
6.2Cleanliness
6.7
Comfort
6.7
Location
8.6
Facilities
6.3
Staff
7.5
Value for money
6.8
Free WiFi
6.3
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End of dialog contentReviewed: 24 April 2024
Kiana
United StatesBugs
Convenient
Stayed in April 2024
Reviewed: 15 April 2024
Orlando
United StatesPlace looked worn out. Nothing like fotos. If you didn't place your sheets on the floor they wont be changed if you put sign out.
Location is great.Close to the beach. Staff was good.
Stayed in April 2024
Reviewed: 29 March 2024
Angel
United StatesLocation
Stayed in March 2024
Reviewed: 29 March 2024
Robinson
United StatesRoom and location is nice
Check in staff was rude and inconsiderate taller gentlemen
Stayed in March 2024
Reviewed: 22 March 2024
Maria
United StatesThe floor of my room was in bad condition, it also needed painting. The maintenance guys were repairing the room in front of my and were very loud using obscene language.
The common areas were nice and the location was very good.
Stayed in February 2024
Reviewed: 14 March 2024
Norbert
United StatesSmall rooms
Delicioso. Location was perfect
Stayed in March 2024
Reviewed: 1 March 2024
Jeannette
Puerto RicoThe lights in the room were too dim There were no outlets to charge phone or devices
Location
Stayed in February 2024
Reviewed: 4 February 2024
Robin
United StatesNo elevator. Bathroom was not clean. Crud in sink. Toilet had to be filled to flush. The floors in the bedroom were had paint marks. Didn't look clean. The walls had some liquid dripping down the walls. The bed was comfortable. Rooms need an update. 1970s vibe.
Excellent location in a safe area. Excellent staff. They bend over backwards to help. They made my stay better. Hotels are expensive. This place was half the price. If you are looking for a hotel walking distance to the beach this is good. If you are used to Mariott. This is not your jam.
Stayed in February 2024
Reviewed: 21 January 2024
David
United StatesI was traveling with a friend booked a room for 2 and ended up with 1 bed causing me to sleep on floor. Likely my fault for not checking.
Perfect location and a very reasonable rate at Holidays. Great little hotel and vibe...with excellent service.
Stayed in December 2023
Reviewed: 8 January 2024
Julia
SpainSmall and outdated room. The bathroom is literally a renovated closet.
Great location! On the main strip, nice area with restaurants and stores.
Stayed in January 2024
Reviewed: 7 January 2024
Vanessa
United Statesthe dusty ceiling fan and the lack of parking
i didn’t have hot water at night or in the morning I Was not able To Take shower and Have To show Up To Business meeting unshower
Stayed in January 2024
Reviewed: 6 January 2024
Mandysmiles
United StatesThey provided only 2 room towels per person for us for a 5 night stay, I had to go ask for more twice and the first time they were out of clean towels and another time I couldn't find anyone in the lobby so I just had to find the laundry room and grab them myself. There was no toilet paper in my room when we got there, had to find housekeeping's cart myself to track some down. There was a previous guest's bag left under the bed when I checked in, kind of made me wonder how thoroughly they cleaned. We left the door hanger indicating maid service a few times but no one came to tidy the room for the entire stay.
Liked the location of the hotel and the guest courtyard area was nice. They stay was very affordable, and one of our staff members was very helpful.
Stayed in December 2023
Reviewed: 30 December 2023
Michelle
United StatesNo iron or hair dryer, and most of the staff was not very nice. No hellos or goodbyes. Needed key to get into the hotel and given only one. Not well maintained.
The bed was very comfortable.
Stayed in December 2023
Reviewed: 28 December 2023
Juan
United StatesNo Hot water in bathroom
All
Stayed in December 2023
Reviewed: 7 December 2023
Michael
United StatesRooms are dark need better lighting
Friendly
Stayed in November 2023
Reviewed: 12 November 2023
Mark
United StatesThe room was not as described on website. It was also a little dirty upon arrival.
The staff was amazing. They went above and beyond to make our stay pleasurable.
Stayed in November 2023
Reviewed: 2 November 2023
Wanda
United StatesNo pool. No bathtub.
Location and the receptionist was very knowledgeable and corteous.
Stayed in October 2023
Reviewed: 31 October 2023
Alfredo
UK Virgin IslandsCleanliness
Location
Stayed in October 2023
Reviewed: 20 October 2023
David
United StatesHotel very old & very tired, but then so am I.
Bed clean & comfortable, Location is great. Price is great. Staff nice.( both of them).
Stayed in October 2023
Reviewed: 14 October 2023
Juan
United StatesLocation
Stayed in October 2023
Reviewed: 6 October 2023
Alfredo
United StatesThe room was small and very depressing.
The staff was very courteous. The location .
Stayed in October 2023
Reviewed: 2 October 2023
Natarsha
United StatesThere is no elevator and we had to climb three flights of stairs everyday at least 4 times a day. 😝 I can definitely say I got my exercise.
The hotel was really nice and old fashioned. Located on Ashford Ave. it has restaurants across the street and on the strip with 2 casinos.
Stayed in October 2023
Reviewed: 18 September 2023
Nicole
South AfricaWhen we arrived, no one was there to open for us even though we confirmed our arrival and had to wait outside the door in the middle of the night and the streets were deserted. Though we were safe, as tourists, we didn't feel so. The room is very cramped and not what we expected. The photos did not match the room we were given. The shared kitchen is ill-equipped. One would expect basic things like, cutlery, cups and plates. There was nothing. The internet was unreliable and constantly dropping.
Canario is situated in a very popular area with many shops in close proximity and a quick scooter ride away from Old San Juan, which is really where you want to be. The bed was comfortable and the bathroom, while very small was very clean. The staff were friendly and helpful. The air-conditioning worked - I don't think I would have survived without it!
Stayed in August 2023
Reviewed: 30 August 2023
Jacob
United StatesThe staff made me feel burdensome and the room was a bit dirty and needs to be refreshed (I.e. rust, wall stains, lumpy mattress, wiring issues, etc.). I get the place is more affordable, but it should provide the basics.
Location and amazing Air Conditioning
Stayed in August 2023
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