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Very welcoming staff who offered me a room upgrade which was lovely after a big day of travel. My room was perfect with a superb view over the lake and city of St Moritz. Breakfast was fresh and delicious and the offer of a smaller, less expensive option was great. I found everything to be wonderful.

Location that is near the funicular, restaurants and shops. Love the spa with jacuzzi with a great view of the town and lake. Lovely breakfast.

When we arrived we had been upgraded to a junior suite - lovely room, very comfortable and all of the staff were extremely helpful

Upgrade room was lovely. View was beautiful. Bed and pillows were great. Breakfast spread was extensive and good quality. We were able to open windows to cool down. Staff were friendly and helpful.

Location is very good with walking distance to lake, shops and funicular. We were upgraded to a top floor suite room 617 which was lovely, but there are 2 full flights of stairs to access this room. We were given a choice to have this room or keep Junior Suite. Suite 617 was huge and has lovely views, modern bathroom and great sunroom.

We loved everything about our stay, from the lovely room upgrade, with beautiful views, to the fine dining with great food. The staff were welcoming and friendly. We would love to come back and stay longer in the future...... Thank you :)

Extremely comfortable rooms and bedding. Warm and English TV available. Slight walk up hill from train station but easy enough. We were upgraded to a lake view room which was lovely. Good breakfast included. Dinner at hotel was very nice and cost comparable with other places if not a few $ more but easy after a long travel day.

the room was in a poor state as the ceiling had some black marks mould like, paint was peeling off the walls, I was charged for parking aldough I thought it's included with the stay the shower cubicle didn't close properly so obviously there was water after every shower. I am very disappointed, it ruined the mood as I planned to propose my girlfriend and the accomodation was a kick in the stomach 9

excellent service! hotel staff very accommodating…makes you feel at home. we loved the hotel’s Italian restaurant. lobby was modern spacious and lovely fireplace. free access included to the Ovaverva spa and indoor pool - do not miss! this is what the kids loved the most. pool for all ages and water slides. book a massage for extra cost - super relaxing and super worth it. you can walk 20mins to the center while enjoying the lake and the beautiful view.