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Everything is perfect! Incredible!

Everything was perfekt. AC was great. Breakfast was good. Nice coffee and menu for breakfast was extended. Great location. Very friendly stuff. Parking

Friendly staff, old fashioned single room with beautiful wooden interior. Good breakfast.

Best staff Best room Very friendly staff

Hotel located in amazing location and marvelous good food. The vinothek has a few treasures as well . Place to return :)

Where do i start. From arriving you know this a very well run hotel, the staff are welcoming, not formal but polite and friendly, always with a smile. The decor is elegant with a welcoming feeling. When you arrive in your room be prepared to gasp, as our room was breathtaking , the view from the balcony looked onto a well maintained rose garden with mountainous views looking across Merano. Now the food. Breakfast was served on the rooftop. Within a large glass room filled with amazing plants. You have a buffet style breakfast with a selection of breads, fruits, yoghurts and many other healthy options. There is also a chef on hand to cook you almost anything you want for breakfast, i opted for an omelette which was outstanding. There is an afternoon snack with cakes, fruits and ice cream. The evening dinner was in the basement of the hotel. A wonderful relaxing room with tables well spread out. From the menu each and every dish was presented in your michelin star decor. Everything is cooked to perfection and complimented with everything on your plate. We also experienced chef Claudios special menu with the wine pairing, this is a must. His dishes have you in anticipation for your next dish and it just seems to have your pallet craving for more. My favourite dish from my whole stay was the sour ice cream.. no it wasnt a spelling mistake.. this is an actual thing and it is amazing. My mouth is now watering while i type. Chef Claudio and his wife Monica are such a lovely welcoming couple who have created maybe the best hotel i have stayed at. Everything from the gardens, the staff, the room maids, the spa, the restaurants and the food is all a 10/10 from me.. I hope to return again soon. An experience you want to re live.

Great location, friendly and uncomplicated personnel, bike garage, atmosphere of the hotel

Lovely rooms in a beautiful location with amazing views down the valley. Close to lake and excellent access to the mountains. Great bathroom. Plenty of facilities (tea/coffee making equipment) and well equipped shared kitchen. Loved the sauna. Very reasonably priced essentials available from Thomas (beer/wine/fresh bread/local produce). Lovely family running the business.

It was in such a pretty nature! Staff, dog and cats, food, the room, cleanliness, water pressure, sauna and Jacuzzi… everything was excellent:) Without a car, it is a bit far (20-30mins by walk)to the city center but it’s walkable and also the hotel kindly offered a shuttle ride twice a day. I would love to return to this hotel :)