We stayed in room 109, which was new, modern, spacious, and very clean. The bed was very comfortable. Breakfast was very basic, with the same options every day, but good. The staff were friendly and helpful. However, the main disclaimer is: DON'T BOOK THIS HOTEL IF YOU DON'T HAVE A CAR. The hotel is up in the mountains and has no access to public transport. Getting a taxi there is difficult or impossible. There are no taxis at Pas de la Casa, so if you need one, they have to come from Andorra Velha (30 - 40 min away) to pick you up and drive you on a 5-minute journey to the hotel, which costs 50 euros. The hotel offers 2 free transfers a day: one at 8:45 am to go down to town and one around 5:30 pm ish to return to the hotel. Other than that, you need to pay 25 euros for the transfer (if they are available). Despite the transportation issue, I would recommend the hotel. It has a beautiful view and offers ski-in and ski-out access if you are able to ski on blue/red pistes.

Aliny Brasilien

Perfect location and easy drive to near by lifts. Clean hotel with new facilities. Cheapest ski rental in the area and you get lockers for free. really cost effective and great experience. Even the bar was nicely done with great staff helping around.

Nir USA

great location, next to the slopes. the team was very helpful (reception, restaurant and bar).

Paul Frankrig

The staff were fantastic especially Alexis in the bar, he made our stay.

Sally Frankrig

A spacious room with mountain views. Extremely comfortable bed. Delicious breakfasts and dinners. Super friendly and helpful staff.

Beata Frankrig

Position, nearly 8,000 feet up in the Pyrenees, yet only a few minutes from town by car. Staff. Fortunate to have travelled in Europe, USA, Latin America and the staff at Picmaia are hands down the best I have ever experienced. If I ran hotels I would headhunt them, every one of them. Superb. Attitude: positive, helpful, courteous, polite, just plain brilliant. Room: booked an economy room. A week before arriving wife broke her arm, was in plaster, and could not manage a bath. No problem, upgraded foc to a huge room with views to bring tears to your eyes. Food. Buffet style, more than enough in terms of quantity, plenty of variety all very well cooked. Loved the hotel and hope to return next year.

Allan Spanien

The staff was very friendly. The hotel was very clean. We went there with my family and we were quite happy with this choice.

Selime Frankrig

Franco at reception was fantastic! Very friendly, remembered our names and was very helpful. The food was great. Not 5 star, but healthy, fresh and tasty. Beds were comfy. The renovated parts of the hotel were greats

Sneddon Australien

Absolutely fantastic hotel right at the top of the Pyrenees. Our family room was a great size and well equipped. Staff were really helpful and the bar whilst a bit pricey was still a great place

Kevin Storbritannien

Had a lovely stay. Super comfortable bed, great wifi, views of the mountains, everything was perfect!

Alicia Spanien