I cannot thank enough to all the staff of Hotel Federale, they are all AMAZING and not only well prepared for their job, but they take care of each customer with heart, trying their best to make the staying a wonderful experience. The staff at reception is fantastic, during our stay each one took time to ask if we are ok, took on their one initiative to bring a baby bed in our room, the restaurant staff was every day very careful that our baby was eating and was sitting comfortable. Thank you to all and for sure we will be back in not too long time from now ❤️🤗

Adriana Schweiz

Friendly, welcoming lovely staff. The daily menus were great. Would stay there again!

Sandy Australien

The location, the view from the balcony, the cleanliness, the staff at the reception.

Olga Ryssland

Feel like a 5-star hotel, very warm welcome and friendly people. Breakfast is excellent. Room is spotless clean. With a lift in the building so no worries for the heavy luggage.

Boyiu Storbritannien

The receptionist was very friendly and helpful. The location was great, very close to the main station. The room was clean and had a really good shower.

Caryn Sydafrika

The hotel is very near the train station and a short walk to the iconic church and town square. The room was charming and cosy with multiple windows. Breakfast was splendid and the staff were very friendly.

Charles Japan

This is an excellent 3 star hotel, in a few aspects in my opinion a 4 star! What did I like: professional staff, you can tell they’ve been in this hotel for several years and they know what they are doing, very very friendly, especially the lady serving our coffee for breakfast, what a joy to start the day with someone so nice serving you! Good solid breakfast, less variety but good quality products, which I prefer. Very clean, our room was spotless, comfortable beds. We stayed in the comfort room with balcony. TV is placed in the right spot, bathroom a bit small but had everything we needed.

Graciete Schweiz

Excellent staff, very kind, respectful and polite. The risotto was very good as well. And at 4 minutes from Lugano train station.

Hideo Schweiz

Location is great, breakfast is standard of what you would expect. Newly renovated room, parking service, friendly personnel.

Codrin Rumänien

The location is great between the station and the town and our room had a lovely lake view. Easy to walk everywhere. Everything was clean and very comfortable.

Kirstin Australien