In accordance with local tax laws, all Colombian citizens and resident foreigners must pay an additional fee of 19% VAT. This VAT supplement is not included in the accommodation rates and must be paid separately.

To be exempt from this 19% VAT fee, guests must have a TP12 visa or a PIP3, PIP5, PIP6, PIP10, TP7 or TP11 stamp when entering the country. The exemption only applies to accommodation fees. The permit must be shown upon arrival.

VAT is not automatically included in the total amount of the reservation.

In accordance with Colombian law 679 of 2001, law 1,336 of 2009 and resolution 3,840 of 2009, child sexual exploitation is illegal. Therefore, all children between the ages of 0 and 17 must present a valid identification document and their birth certificate along with their parents' identification documents to confirm the relationship. If the minor is not accompanied by his or her parents, the adults accompanying him or her must have written authorization from a notary along with the aforementioned documentation.

W momencie zameldowania wymagane jest okazanie ważnego dowodu tożsamości ze zdjęciem oraz karty kredytowej. Życzenia specjalne zostaną zrealizowane w zależności od dostępności, a ich realizacja może podlegać dodatkowej opłacie.

Goście poniżej 18. roku życia mogą zameldować się wyłącznie z rodzicem lub oficjalnym opiekunem.

Numer licencji: 38957