The room was amazing, the bed was huge and so comfortable. Breakfast was very nice. The Elephant Bat served some lovely drinks and every member of staff was friendly and helpful.

Julia Storbritannia

Lovely room, great breakfast, great bar. Staff were very welcoming. Very dog friendly.

Andy Storbritannia

The hotel is very centrally located, within a nice park and with excellent swimming pool and spa, good food and a modern touch in a historic building. Very well for a visit to Aachen and surroundings.

Herald Belgia

Excellent location, very helpful and friendly staff, beautiful relaxing rooms. I enjoyed a beautiful breakfast every morning in the bistro and evening meals in the bar area were great too. The spa was delightful and easy to access from the room. My room was quiet with a very comfortable bed and so spacious! Even with a couple of weddings in the hotel during my stay it was quiet at night. I will definitely stay again.

Ruth Storbritannia

Great location, friendly and helpful stuff, nice spa, green surroundings.

Olga Ukraina

Excellent hotel! Not near the city centre, you’ll have to walk for about 15 minutes, but we knew that when we booked our room. There’s a garage for maybe 20 cars, but also an outside parking lot. The gardens around the property are beautiful and the building itself is also imposing in a majestic way. Our room was wonderful (307): very big, comfortable and clean. There’s also a mini balcony if you want fresh air. We had 2 bathrooms, one with a bathtub (which unfortunately had the valve system broken) and one with a huge shower (so, not really an issue, the bathtub, and the staff tried to fix it). The provided toiletries were also of good quality. Since the hotel was a little far from the centre and we were tired from our daytime trips, we decided to have dinner at the hotel twice and we were glad we did, as the restaurant was wonderful. The food was also delicious and the staff very, very friendly but professional. The breakfast buffet was also generous. Very happy with our choice!

André Frankrike

This is a scenic hotel in a park near Aachen city centre. Comfortable beds. Short walk through the park to Carolus Thermen. Parking is available. Very delicious breakfast. Nice and clean spa area. Excellent bar with cocktails.

Marko Belgia

Excellent facilities and service from the moment you walk through the door to the minute you leave! Staff are so helpful and friendly! Restaurant and Bar staff are very efficient and friendly. Great breakfast buffet! Peter and his team in the Elephant Bar are exceptional in running a great bar with good atmosphere and service. Love the renovations and decor! We will return!

Pauline Storbritannia

Great location, fantastic swimming pool - unusually big for a hotel

Nicole Belgia

Very pleasant and helpful staff, beautiful indoor pool, good restaurant with a variety of vegetarian options. Very convenient location close to the city centre (15 min on foot).

Matt Belgia