Ascot Apartments  

Location was great, perfect for a cheap and cheerful stay in an otherwise expensive city.

The apartment was slightly small for 4 people, as the sofa bed didn't really sleep 2.

Pictures on Booking.com are misleading. Apartment is not at all like seen in the pictures. 4-Bed far too small for 4 people. Beds very uncomfortable.

We rented their 1 bedroom apartment for three nights. Grate apartment fully equiped. The location with 500 meters to Tivoli and a huge selection of restaurants, shopping and the walking street Stroget. Grate value for money, Good location, Grate breakfast!

A very spacious living room, comfortable, warm flat, and good value, especially for the location.

It was very well located, close to the City Hall and shopping streets. It was great to have an apartment as one of us was celebrating her 60th birthday and we have family and friends who came to see us at the hotel. We liked to be able to make our own breakfast and prepare snacks as we liked. We felt very much like being at home.

I would have liked a big bed not 2 separate beds. In the kitchen I missed an automatic coffee machine but I have sympathy for this missing as I know how much some people steal! Also I would have liked a small pan to fry eggs in the morning. The hotel was very peaceful until the last night when neighbours above very making noices that woke us up.

Location, independence (each apartment has an individual exit to the street).

Poor furnitures; the overpromising pictures led to frustrating experience.

Very clean. When I ran into housekeeping on a few occasions they always asked me if there was anything I needed and were so friendly, way beyond what I'd expect of housekeeping staff. Location excellent- a stone's throw from Tivoli, Stroget, Town Hall etc but still managed to be quiet and peaceful (except for some noise from other guests on a Saturday night, which to be fair was beyond the hotel's control). Furniture was on the old side but in excellent condition and in fact gave the apartment more character/a homely feel as compared to other hotels. Apartment had everything needed for a short stay- entrance hall, lounge/dining, tv, little kitchen, separate bedroom with ensuite bath.

To enter the apartment had to actually exit the hotel and walk along the street and use a different entrance which enters into a small, unmanned foyer for the apartment bit. Not a huge problem, but this was not advised and is a little inconvenient eg if you want to use the fitness centre you must walk along the street and go through the lobby- a bt uncomfortable in the winter in exercise gear. Main negative is the attitude of some of the staff- for a 4 star establishment, you'd expect to be offered help with your baggage. On check in I struggled into the lobby with one bag and told the lady I had to race out and get another which was sitting on the sidewalk. Even though there was no one else in the lobby I.e she had nothing to do, she did not offer to help/get help, rather just watched, even though I was visibly flustered and probably looked tired, having come off a long-haul fkight. After check-in similarly I had to ask her if someone could help me with my bags, particularly as I'd just been advised I'd need to exit the hotel again (down steps) and walk along the street some way (across a cobblestone driveway with a big wheelie bag mind you) then make my way in and upstairs. In my opinion, in a 4-star apartment, the staff should have the initiative to offer that kind of help. On the day I left I left my luggage in the luggage room after check out. When I came back to collect it I was simply handed a key to the luggage room to go get my bags myself, again no help was offered- the luggage room is down steps from the lobby, so I had to carry the bags these, through the lobby and again down to the sidewalk.

Excellent location in the city, clean and comfortable room.

Inconvenient arrangement of a bathroom and toilet for a family.

The location

Needs a serious update, the apartment was well worn inside. Very poorly (and cheaply) equipped.

Great location - in the center, train station 5 minutes.

Cleaning is very mediocre

Family room was adequate for 4 people. Kitchenette was very useful. Storage space was abundant.

Very good location, nice Spa

First room was bad; smell of cigarette smoking, fortunately got another room next morning

The apartments were located very near to Tivoli - we visited because of the Christmas market. The apartments were clean and well equipped.

The lift only holds three persons which made it difficult with a buggy and two children. The interior was being painted - again not good with small children.