Louis spoke English and was helpful with anything we needed, especially recommending and setting up tours. I am not sure how he could be better at his job and as a person. He deserves a lot of credit.

Lana カナダ

Staff were fantastic. They were very helpful especially when set up tours or giving us ideas on things to do. Louis spoke English which was super helpful.

Lana カナダ

Rooftop is amazing and so was breakfast,staff very attentive and Luis was very helpful in providing information on the town and its Attractions. The location is great too, close to city downtown and thermal spas. BAÑOS is a beautiful town Surrounded by magnificent mountains. It was safe everywhere.

Tomasza カナダ

Everything

Beata イギリス

Nicely located, very nice and helpful staff.

Beata イギリス

Great room, excellent service upon arrival, great breakfast. Upon arrival, the staff put effort into explaining how to use our limited tame best to our possibilities, and they made our stay in Banos very comfortable. Room as advertised, but a bit better :)

Vedran クロアチア

The owner/host Luis was very friendly and helpful in terms of what to do, where to go etc. He also had very good english. Breakfast was nice with fresh fruit, granola, cereal, coffee and omelettes both mornings. The location is a couple of blocks off the main street so away from the noise too which was great. The roof top has a nice sawing and chill area as well to look up at the waterfall from the hotel.

Patrick アイルランド

Good and quiet location near a beautiful waterfall. It was clean and the staff was really helpful and friendly. You can get tours organized directly at the hotel.

Julia オーストリア

Very conveniently located, staff offered great recommendations of what to do during our short stay in Banos. Would definitely go back.

Sarah アメリカ

The owners were suuuper helpful. Staff made the stay comfortable and we're very welcoming. Their dogs are sooo cute.

Juliana ペルー