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Juan Rizi, 5, San Blas, 28027 Madrid – Show map
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Silken Puerta Madrid's staff speaks: Spanish, English, German
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 17.40 per day.
Room Service, Car Rental, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child from 3 to 8 years stays free of charge in an extra bed.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 989 reviews
Value for money
Show reviews from:
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Serving a continental breakfast buffet with coffee, pastries, cereals and fruits, the Ibis Budget Madrid Valentin Beato is located just over half a mile from Madrid’s La Plaza de Toros.
Score from 566 reviews Good
The Silken Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. It has an indoor pool and Turkish bath.
Score from 1489 reviews Very good
The staff was friendly. Really understandable. And the place quite nice
the transport back to the airport was going early. I could leave the hotel at 11:30. But I had to go early because after that I couldn't get a lift
- Good price - Clean - Helpful staff - Quite easy to reach the city center - No problem with parking on nearby streets
- Trip to the ity center takes time (30 min?) - Bit difficult to get some groceries in the area hotel is situated
Staff was very polite, WiFi was poor
The room was very uncomfortable
Friendly staff with good English. Hotel room is comfortable.
Location is a bit far from city centre, need to take 45 mins bus to city centre.
Clean business hotel, acceptable price
it is noisy due to the motorway too close and traffic during the night.
excellent comfort and near from the airport. Free shuttle is an option but you must reserve before.
No swimming pool, communication with city center is always with Taxi , location is near to high way and there are no out door activity being in an industrial zone
staff was very cooperative. Facilities were very good
they were not having pick and drop after 11.00pm
Bathroom and the breakfast
Beautiful hotel, convenient to airport
Hotel was very clean, nice staff, comfortable.
The wireless internet was pretty poor.
I was given an upgrade to a Suite as Genius Client/Booking.
Nobody took the time to inform me about Wi-Fi.
Staff at the reception were all nice and very helpful. They give you information and point out locations on the map. Hotel location is around a 45 to 50-minute bus ride from city center (Plaza de Callao). The area where the hotel is doesn't seem to have any shops, supermarkets, or any other facilities around. It was good for me since I had business at around a 5-minute taxi ride from the hotel. The airport Madrid Barajas is also around a 10 to 15-minute ride from the hotel. The hotel offers a free shuttle ride to the airport but you need to reserve it beforehand since it is a van that takes a maximum of 5-6 people.
Staff at the breakfast one morning however were not that nice. They were not in control of things and all tables were still untidy and with leftover and plates after some people finished early. There were no glasses and no cutlery and none were furnished until like 15 minutes later. Since this is primarily a business hotel, you are better off going to breakfast either very very early and towards the end of breakfast time to avoid the chaos that happens in between. It was too cold inside the rooms even though I turned off the AC completely and asked the reception to check if there was a problem the next morning. I guess it is just that the central AC was too strong. Wifi is not that reliable and it is a headache to log in since you need to input the username and password everytime. You get these at the reception and they are valid for 3 days and are only for one device each. The access is defined as (web access only) whatever that means (maybe they meant not for some OTT programs or downloads but I'm not sure). I couldn't use VoIP for calling through wifi but my colleagues were able to, so I am not sure what the problem was.
Internet conection is crap!!! They offer free internet access and a better conection paying 7.20€ per day I booked a non smoking room and I was given a smooker one
excellent business hotel. Just 1 km away from the nearest metro station.
Location - Was really far away from the city. No metro stations nearby as well AC - Air conditioning was not working. The hotel staff were not even apologetic about it. When we called the reception to enquire about the AC, we were told "Oh yea, the AC does not work, sorry we cant do anything about it now". We requested for a room change or atleast a fan because it was really hot, but nothing was provided. Breakfast - Was average Staff - The worse I have ever seen. I travel a lot both on business and leisure, and I have never come across such rude and unhelpful staff.
beautiful bathroom, very comfortable bed, nice staff
Comfortable and clean rooms.
Far from the center, but bus takes you there every 7-12 minutes, 20-25 minutes ride.
Very nice hotel. Comfortable room with good bathroom. Very good food in the restaurant although choice is limited
As a business traveller, paying for good WiFi connection.!! The free service was limited.
location - just next to our Spanish headquarters. basic accommodation - good 3 star rating.
wi-fi is extremely slow - hard to work on it - even check facebook will take you hour.
Size of the room, value for money, food
Clean, friendly, professional. excellent price/quality
Minor remark: wifi was slow.
Brilliant four star hotel! Perfect room, friendly staff, nice cafe and good wifi connection :)
I love every minute of my stay at this hotel. Room was huge, bathroom nice and clean, very welcoming staff.
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