Blakemore Hyde Park

Breakfast

Room too small and badly furnished.Bathroom small. In need of renovation. Size okay for single room perhaps. Uncompleted building works/room addition outside the window restricted light and no notice of this was given or at any time explained. So called guarantee fee demanded when checking in. New to me at least.

Staff tried their best to offer best compensation for the "not so fair" facilities. For example, noises from the heater and bedding problem.

The bed matrix was too old and an obvious concavity was formed. The need to upgrade their facilities. For example, heating for the boiler ( water temperature was just barely enough) and double glazed window was not available for every room.

Helpful friendly staff, easy check-in process, would highly recommend the club rooms. Great location for easy access to main London attractions.

Good breakfast, easy walk from Bayswater underground, helpful staff, near variety of places to eat and shop. I felt that we got a good deal for what we spent. Just beware that hotel is under major renovation.

Our rooms were in the section of the hotel yet to be remodeled so they were very old and the heat was unbearable even in January. Slept with the window open the entire stay. Gave up on getting anyone to look at fixing it after several attempts.

Nice location

Me and my five colleagues got really bad rooms from the 60's, one got mould in all bathroom and we all switched hotel after 1 night. The standard was a nightmare.

Staff lack the knowledge about the services provided. Not so friendly. I have to carry all my bags up and down alone. The lift sometimes not woking. The electronic keys sometimes not working you have to go down and charge it. The WiFi not working so well especially at night, I had to go down with my Labtop for help. Breakfast chioces are limited otherwise you have to pay!!!!

clean rooms

very small rooms; no hot water; leaking ceiling; poor breakfast; dirty glasses; extremely hot central heating; noisy street

friendliness and cleanliness

The added fee for the english breakfast is totally worth it. The breakfast had pretty good quality. The hotel is located close to two underground stations, and just a minute walk to Bayswater road outside Hyde park. Always easy to find a cab there.

Staff was not very service minded. Rooms were very small and some of them were dirty and smelled bad. Basically; If you do not get a club room, the executive is "ok", but not worth the price. Standard rooms are low quality with outdated bathrooms. A friend of mine got a club room when he booked executive and they are nice. I got a small executive, and it was "ok", the second booking, we all booked standard rooms. Big misstake. Mould in the bathroom, window with brick wall outisde, room without any floor space, just a bed and the small hallway, toilets not working, showers where you could not set the temerature (it was pulsating up and down) - too hot or to cold. Four rooms with problems - Unsatisfied. Changed hotel after first night.

I liked the location

Very bad experience regarding the room, with broken closets inside and very small room.Far away from the site presentation.Too bad to have this experience in London.

Service was good. Staff were friendly.

We did enjoy that the location was just 3 minutes from Hyde Park. The entrance hall was quite impressive, and staff was quite helpful.

We asked for changing our rooms, because the sheets were dirty, we were in the basement, where every 5 minutes passed underground and the room was shaking, we didnt have closet door, and at 7 o clock in the morning, workers started for reconstructing the hotel. After changing our rooms, it was little bit better, but still for the price not so well. The hotel had three stars, but it looked like they gave us rooms for maids. In the UK, they should definately be more careful at giving 3 stars to hotel that doesnt deserve it.