눉There had been a problem with my booking as they initially sent me a confirmation of a double room when I had actually booked a twin, but I emailed them to amend this and they said it had been sorted. Upon arrival this wasn't the case, as they still had us down for a double. They sent us to a twin room which was spare, but when we got there we found that the toilet seat was unscrewed and waiting for repair. We rang the desk and within 10 minutes the duty manager arrived. She then moved us again, this time to a family room, and fortunately this was fine. All in all it was a bit of a hassle, but they did respond quickly and I suppose we ended up in a bigger room, so it worked out okay. The front of the hotel is also quite dated.
눇The location was very convenient for Lincoln's historic town centre, the staff were all lovely, and the breakfast was great.