Montana Excel  

I liked the location, close to Kings cross and the 24 hour front desk staff

My room's floor was dirty, it smelled and had a shower & sink, but no toilet. I had to go a floor up to find a toilet. I went to have breakfast and there were no spare seats and people waiting, so I missed out on breakfast.

Very good service, open 24/24h Luggage storage is free Good location, 5min walk from St Pancras station Clean, simple room, very comfortable bed

Lots of stairs, and narrow staircases, may be difficult to manage with heavy or big suitcases... We did manage, though.

I found staff to be friendly. The room was basic but clean and comfortable. Some people have been complaining about the standard of this Hotel. Perhaps it's about expectations, but if you book into a Hotel at this price in London you can't expect a 5 star service. I found it totally adequate for my needs, which was somewhere to get my head down for a night. I didn't get up for breakfast so can't comment on that.

nice friendly staff..good food...convienient for town and shows....close to rail links.

location

dated and short of towels

Very friendly, helpful staff, great location and free wi-fi. If you need a room mostly to sleep in it is very good value for money.

Excellent location, friendly staff.

Bed had a noticable slope, would have liked the breakfaast to be available after 9am.

I wanted to stay 1 night only in a central place next to the St Pancras station with a resonable price. The hotel was O.K. for this in a very calm square.

Many steps without a lift. You can open the window in the room just a litle.

Location,standard food,clean bedding

We were very much disappointed by the Hotel Montana especially after staying in Howard Winchester (which we liked )just next door to this one. The room was very small for two persons (Twin room). The bad placed too close by the window is not suitable for two seniors. The floor is dangerously slippery on the way to a lavatory cause one must go through the wet floor of the bathroom to get there. And glass doors both in the lavatory and bathroom! Strange innovation. During breakfast we had to wait for clean knives, forks, plates. We booked the room in advance and mentioned our age but found the room on the 4th floor without an elevator.

The location was perfect for my needs (2 min walk from King's Cross Station.) The room was very clean and there was a good supply of big towels and bars of soap. An odd configuration (reaching the toilet by walking through the shower) but fine for my needs. Five floors up, it had the added bonus of being surprising quiet and boasting a lovely tree- filled view over the square. (Anyone who has difficulty climbing stairs should request a room on a lower floor.) The staff were friendly and the price made it very good value despite the lack of an edible breakfast.

The breakfast was ver poor. Cold sausages, bacon, beans, tomatoes, eggs - I don't believe the bain-marie had been turned on as everything in it was stone cold. The coffee was all that was worth having. I'd suggest the hotel reconsider offering a faux fry-up if they can't do a better job than that, and instead put out fruit, yoghurt, Danish pastries, and perhaps cheese and cold meats. The shower did run hot, but only after a long time so the choice was cold shower or appalling waste of water.

Hotel staff were cooperative and friendly. Shared bathrooms were clean.

The hotel has just the basic things, rooms are small, not that comfortable, but clean. It was ok for a short stay, but surely won't come back again.

Rooms, location and breakfast.