Radisson Blu Edwardian, Hampshire  

location is fantastic

having booked a deluxe king suite I found the toilet suite very small, usually I stay at the Hilton but left booking too late this time. I found multiple charges on my bill from the mini bar, the cause being explained as your electronic billing in the fridge itself. I'm sorry 5 star means I shouldn't have this type of problem. having been told I would have 2 free movies,a free drink at the bar and free internet I found charges on my bill for all these items again requiring a supervisor to correct. These problems although small show signs of inefficiency, again not what I would expect from a 5 star. Sorry, Hilton for me the next time but if you do stay check that bill carefully.

I was not impressed at all. It seems this particular hotel has taken advantage of the company logo "Radisson". In my opinion, the Holiday Inn provides better service then the Edwardian Hampshire.

I was a guest at the Radisson Edwardian Hampshire in London for one week. During that time, I asked for a "wake up call" on three separate days to make sure I was ready for business meetings, and the hotel was only successful in accomplishing this small task once out of three requests. These were important wake up calls. I recommend that they at least put alarm clocks in each room if their hotel can't manage this simple task. Additionally, there is an older lady that comes to all the rooms in the afternoon to make sure that housekeeping has done their job. This lady is very unprofessional, as she makes personal phone calls on her mobile phone and talks loudly outside of the rooms. She then let's herself into the room with very little warning, and barges directly into the room uninvited. This leaves no privacy for your guests. I regret to say that the smaller chain hotels offer better and more reliable service.

Yes, the hotel staff were both friendly and efficient nothing was too much trouble from advise on tourist locations, arranging taxi;s, porterage at heck out was an excellent experience as we were travelling back home from the UK to Australia we had 3 large suitcases and we didn't have to loss them the porter did it all. All in all a great place to stay most things within walking distinct.

Noise from corridors at interconnecting room at night.

everything is ok

rather small standard rooms, very expensive, could be a bit more modern

Everyone was very plesant, nothing was to much trouble, I asked for more milk for my tea and it arrived in about 4mins, unbeatable service. We also found the other guests very polite , the whole atmosphere in the Hotel is calm , efficient ,which makes you feel relaxed. The location is perfect , we would recommend this hotel .

Friendly and serviceminded staff in an excellent location.

Great location with excellent staff.

The rooms are small with very small windows and the style looks outdated. Although clean, you get the sense that the hotel is of lower standards in comparison to other hotels in this price range. I noticed the numbers on the buttons of the safe box completely faded out making you memorize the location of the buttons rather than the numbers themselves to open and lock your safe box.

Concierge and front desk service was excellent.

Restaurant had a very limited menu and was very expensive for quality.

It's an excellent hotel we think that breakfast must be included in the price of room.

Just breakfast who is not included in the price of room

Location second to none- could walk to all attractions we wanted. Grand luxurious appearance befitting a building of that age. Room very comfortable. Good value for central London and a nice touch was a voucher for a free drinks in the bar each evening as it was our anniversary .

There were building works outside which was a shame as Leicester squarenot looking it's best, but that is temporary and with triple glazing not a noisy problem. The only slightly unpleasant aspect inside was the over-powering air 'freshener ' which pervaded all public areas and was not to my taste at all. The music in the reception was also too loud , making communications more difficult !

Just love the location of this hotel and have stayed many times

Although stayed many times this was the first time we have stayed in such a small room!

the edwardian staff were very helpfull with my engagment plans to my girlfriend and made the whole weekend perfect ! we intend to stay there again its a wonderfull hotel .

The location is excellent - very close to West End, Covent Garden and in walking distance from the main shopping streets.

The noise from the current construction site in front of the hotel is horrible. Imagine coming for a leisure or romantic trip and being woken up at 7 am on Saturday! The room was quite big for London, but not very modern in its equipment (E.G. the hair dryer was a bit old- fashioned). Also, there was a strange smell on the corridor. All in all, it was not a good value for price as the hotel is pricey, I will not stay here again.