Radisson Edwardian Hampshire  

The location of the hotel directly on Leicester Square is fantastic.

We booked a standard room, which was compact but had all we needed. However, we did expect a bit of a view from our room and not just to look directly on a brick wall less than 5 metres away from our window!

Excellent location (a stone’s throw from theatres and Trafalgar Square, short walks to Covent Garden, Buckingham Palace and Westminster) and first class service from all members of staff. Particular thanks to Monica for her friendly welcome even though I was early, and for going the extra mile to find me a room with a view, even giving me an upgrade. Thanks also to Kieran the doorman for our numerous chats on subjects as diverse as Arsenal, Australia and Admiral Nelson. It was evident that guests come first in the Hampshire.

The only negative aspect was the constant humming of a generator or air conditioning unit, which appeared to be behind one wall in my room, 401. It was rather like having a lorry with its engine permanently running in one’s room. Fortunately I had earplugs, but they do make it difficult to sleep. Strangely, the anticipated noise from the ongoing works in Leicester Square was minimal.

Staff was courteous and helpful. Room was changed to upgrade with no fuss at all.exeptionally quiet considering the location.

Only the location although everything around was in reconstruction.

It was an experience to not repeat!!! The staff was not good, the room was very very small, with a 1,40 m bed for two people!!! The bathroom was also very small (impossible to be two people at the same time). The bathroom had only a few things (no soap, shampoo or tooth brush). When we ask for a taxi they sent us to the street to catch one!!! The breakfast buffet was vey poor, with bad quality.Everything was inadmissible for a 5 stars hotel!!!!

Extremely helpful staff, elderly mum travelling with me and they were kindness throughout

All good, my mum would have preferred a walk in shower

Central location, good food and service, nice surroundings and friendly staff.

A very good rate was offered by Booking.com and I wanted to stay near Leicester square. However the hotel really lived up to all my hopes and expectations. The breakfast was perhaps a littte expensive but since the room was such excellent value, that is a little carping on my part!

Pleasant Hotel.Convenient location. Helpful staff.

Will be fine after April 2012 when Leicester Square work has been completed.

Location and the staff were helpful

There is a large style difference between the appearance of the reception and check in, to the layout of the rooms. No indication at booking at the level of noise from the Leicester square development.

Location was perfect. Room was spotless and very comfortable -especially queen bed. Staff friendly and very professional especially in restaurant. Food was fantastic and reasonably priced for London. Would definitely stay again.

Only negative was location of actual room. We were in 402 at end of corridor. There appeared to be a boiler room or aircon unit next door and there was a continuous rumbling which was a little annoying.

The staff were vey helpful and friendly.

Staff were very helpful and friendly

The standard rooms were quiet small especially the bathrooms. The King deluxe rooms were small for the price charged. The hotel advertises turn down service at night but this was not done any of the three nights which I stayed. The first room I stayed in was near the air ventilation room which banged all night long preventing me from sleeping. I was moved to a better room after I complained but I should never had been allocated that room at the price adviterised.

The staff were extremely friendly, polite & helpful.

Some of the decor needed attention and there were insects on the bathroom floor (silver fish). The toilet handle wouldnt flush at times