Radisson Blu Edwardian, Hampshire  

Excellent location (a stone’s throw from theatres and Trafalgar Square, short walks to Covent Garden, Buckingham Palace and Westminster) and first class service from all members of staff. Particular thanks to Monica for her friendly welcome even though I was early, and for going the extra mile to find me a room with a view, even giving me an upgrade. Thanks also to Kieran the doorman for our numerous chats on subjects as diverse as Arsenal, Australia and Admiral Nelson. It was evident that guests come first in the Hampshire.

The only negative aspect was the constant humming of a generator or air conditioning unit, which appeared to be behind one wall in my room, 401. It was rather like having a lorry with its engine permanently running in one’s room. Fortunately I had earplugs, but they do make it difficult to sleep. Strangely, the anticipated noise from the ongoing works in Leicester Square was minimal.

Everyone was very plesant, nothing was to much trouble, I asked for more milk for my tea and it arrived in about 4mins, unbeatable service. We also found the other guests very polite , the whole atmosphere in the Hotel is calm , efficient ,which makes you feel relaxed. The location is perfect , we would recommend this hotel .

Friendly and serviceminded staff in an excellent location.

Great location with excellent staff.

The rooms are small with very small windows and the style looks outdated. Although clean, you get the sense that the hotel is of lower standards in comparison to other hotels in this price range. I noticed the numbers on the buttons of the safe box completely faded out making you memorize the location of the buttons rather than the numbers themselves to open and lock your safe box.

Concierge and front desk service was excellent.

Restaurant had a very limited menu and was very expensive for quality.

It's an excellent hotel we think that breakfast must be included in the price of room.

Just breakfast who is not included in the price of room

Location second to none- could walk to all attractions we wanted. Grand luxurious appearance befitting a building of that age. Room very comfortable. Good value for central London and a nice touch was a voucher for a free drinks in the bar each evening as it was our anniversary .

There were building works outside which was a shame as Leicester squarenot looking it's best, but that is temporary and with triple glazing not a noisy problem. The only slightly unpleasant aspect inside was the over-powering air 'freshener ' which pervaded all public areas and was not to my taste at all. The music in the reception was also too loud , making communications more difficult !

Just love the location of this hotel and have stayed many times

Although stayed many times this was the first time we have stayed in such a small room!

the edwardian staff were very helpfull with my engagment plans to my girlfriend and made the whole weekend perfect ! we intend to stay there again its a wonderfull hotel .

The location is excellent - very close to West End, Covent Garden and in walking distance from the main shopping streets.

The noise from the current construction site in front of the hotel is horrible. Imagine coming for a leisure or romantic trip and being woken up at 7 am on Saturday! The room was quite big for London, but not very modern in its equipment (E.G. the hair dryer was a bit old- fashioned). Also, there was a strange smell on the corridor. All in all, it was not a good value for price as the hotel is pricey, I will not stay here again.

Location was ideal and staff helpful.

It was unfortunate that there was building work outside the hotel which made finding the hotel tricky initially. The building work also woke us up rather early the next morning however it enabled us to get out and about earlier for some sight seeing!

I asked for a bottle opener to go with my room service, as I bought my own wine. But the staff serving the tray said that I cannot keep the opener in my room and he had to open the bottle for me...then he nearly destroyed my wine!! The cork broke in half and dusts got in my wine...