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Deganwy Quay, Conwy, LL31 9DJ – Show map
Excellent location — rated 9.5/10! (score from 265 reviews)
Rated by guests after their stay at The Quay Hotel and Spa.
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25 properties in Conwy
Including hotels, apartments, villas and more.
265 verified reviews
We speak your language
The Quay Hotel and Spa's staff speak: Spanish, English
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BBQ facilities, Terrace, Sun terrace
Golf course (within 3 km), Hiking, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Hammam, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Currency exchange, Luggage storage, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged GBP 15 per person per night for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Quay Hotel and Spa accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 265 reviews
Value for money
Show reviews from:
Situated on the promenade in the resort of Llandudno, this Victorian hotel is a 2-minute walk from the sea. It offers an award-winning restaurant, free Wi-Fi, and a leisure club.
Score from 383 reviews Fabulous
Set in a historical coaching inn, Castle Hotel is a mile from Conwy Marina. Offering free parking, free Wi-Fi and cooked breakfasts, the hotel has elegant bedrooms and a traditional restaurant.
Score from 166 reviews Fabulous
Situated on Llandudno’s Central Promenade, Iris Hotel is just metres from Llandudno Beach.
Score from 993 reviews Good
Situated at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers live entertainment. There is also a restaurant, bar and games room.
Score from 848 reviews Review score
Venue Spa Breakfast
First it had to be the location...wonderful, then the facilities were just as good.
Can't think of a single thing.
The location and generally the room staff. Breakfast good
Disappointed with the service and the food in the Grill Room
Gorgeous views of the estuary and Conwy castle. Nice swimming pool, outside bar area and decor.
Service in the restaurant was a bit slow and inattentive.
The food in quay hotel restaurant was delicious , worth every penny!! And staff at reception desk very friendly!!
Beautiful room. Excellent leisure facilities. Attentive staff. Great breakfast.
A rather unconvincing dinner menu - focused mostly on steak.
large rooms, lovely location large bathrooms, comfy beds
service at breakfast not in keeping with the rest of the hotel. however the food at breakfast was lovely.
Room too hot
staff are great. Breakfast was brill.
access across the railway. Plates from room service, not collected from rooms in the morning cleaners need more support.
The size and furnishing of the room and bathroom. The balcony and the view. Extra touches like bathrobes, quality toiletries, complimentary water and biscuits and mini fridge. Staff were friendly and helpful. Lovely pool! We will be back.
Buffet style breakfast meant that some items were warm rather than hot and the lighting in the restaurant is a little subdued for breakfast time. These are minor niggles however and the only downsides I can think of.
We arrived late off the ferry and were tired but the reception staff dealt with us efficiently ,quickly and were very friendly. We found that all the staff we met were prepared to go the extra mile This is a great stop off for us and we shall be back
It is a very comfortable and friendly Hotel the food was excellent and the staff were very friendly and obliging this was my second visit and I would definitely return again .
We were in room 260 and the bed wasn't very comfortable I think it is due for a new mattress.
Lovely hotel and staff. The executive room we stayed in was very comfortable and the view from the room was a delight. Breakfast very good, plenty to choose from. Parking great.
There were only a couple of very minor things, the first was the amount of butter at breakfast, they did bring more as soon as we asked but we had to request more three times. On arrival we weren't offered any help with our luggage.
Super room, quality bathroom
Poor service in restaurant
confusion over dinner menu offer at 27.50 per head staff were not aware of offers
Everything was excellent. If I have to pick one memorable highlight, I'll mention the smoked haddock with poached egg that I had for breakfast, a joy to eat.
Nothing to dislike.
Our room was spacious spar facilities excellent and the pool was an added bonus for us as we are not very good swimmers the pool was warm and safe. Breakfast was certainly an all day breakfast.
The bar prices should be re-examined they were a bit pricey.
Range of meals available from bar to restaurant, comfortable bed, ease of parking outside and spacious all round.
Hydrotherapy pool could have been warmer
Staff, facilities, location, cleanliness
Limited menu for such a good hotel, (bar area)
Location and friendly staff
wi-fi a bit hit and miss and room far too hot (appreciate warm weather is rare in Britain) - to remain five star need to invest in air-con in the rooms.
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