Cheerful staff nothing was to much trouble lovely decor

Paul Iso-Britannia

Lovely, welcoming and clean. Staff were really helpful.

Sophie Iso-Britannia

The staff are very welcoming and friendly offering a piece of carrot cake as a welcome treat. The Molton Brown goodies are always welcome, as were the good selection of teas, coffees and biscuits provided in the room. The room was spacious, comfortable and a pleasant although slightly nondescript decor. The bed large with sumptuous pillows and thankfully a proper duvet rather than the cheap and nasty ones so oft used in bigger hotels. The dinner was good although see comments below. The staff attentive and the Maitre D knowledgeable and friendly

Simon Iso-Britannia

Although it was less than a mile from the A1, the hotel was set in quiet grounds with a lovely garden. The hotel facilities were excellent and the staff very friendly and helpful.

Paul Iso-Britannia

Lovely location . Staff went that extra mile for our comfort and convenience and room was lovely and relaxing . Breakfast was delicious. And so welcoming to our dogs .

Douglas Iso-Britannia

Ambience and view from our room. Everything was perfect, clean and very presentable. Nice comfy bed plus a big settee. Cooked breakfast was excellent, all fresh and hot.

Alan Iso-Britannia

Greeted with a smile and a homemade piece of cake at reception and then shown to a comfortable room with all necessary amenities. Needless to say the Molton Brown toiletries were exceptional as were the tea making facilities with biscuits / chocolates thrown in. The restaurant was well appointed with a good range of beer and wine. The staff were attentive and friendly without being obtrusive. Similarly, the breakfast food variety and serving staff were of an equivalently high standard.

Simon Iso-Britannia

Lovely hotel beautifully presented. Staff very friendly

Rod Iso-Britannia

A spacious, very comfortable room (we were given a complimentary upgrade to a junior suite) with classical music playing as we entered the room - a nice touch after a Friday evening rush hour drive. The WiFi is very fast if you’re on business and the hotel is ideally located just off the A1 (but far enough away that you wouldn’t know it was there) to break up a trip from London to Northumbria. Staff were very attentive and communication before arriving was superb. Breakfast on weekends is served from 08:30 but they were happy to bring both cooked and continental breakfast to our room at 07:30 so that we could get an earlier start.

Scott Iso-Britannia

Booked for my wife's 60th birthday all the staff were fantastic and looked after our every needs the food was 5 star and the fact they managed not to blow the surprise was a bonus Thank you all for making this a very special occasion

Thornton Iso-Britannia