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Piazza Unità Italiana 6, 50123 Florence, Italy – Show map
Excellent location — rated 9.2/10! (score from 745 reviews)
Rated by guests after their stay at Grand Hotel Baglioni.
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748 verified reviews
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Grand Hotel Baglioni's staff speak: Russian, Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Private parking is possible at a location nearby (reservation is needed) and charges are applicable.
Room service, Car hire, 24-hour front desk, Tour desk, Ticket service, Luggage storage, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Fax/photocopying, VIP room facilities
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating
Russian, Italian, French, Spanish, English, German
From 14:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge for children's cots/cribs.
One older child or adult is charged EUR 52 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 745 reviews
Value for money
Show reviews from:
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Score from 1333 reviews Very good
near the bus and train stations
no iron Old gosty building
Breakfast on the 5th floor roof garden with view on Florence
Wi fi was erratic
Location is good and the barman in the ground floor's cocktail bar was extremely pleasing and knowledgeable.
General look of the hotel is dated and in need of renovation. Our bathroom smelled like a sewage (something we raised with the hotel staff and was not fixed) and the shower's glass wall was so ridiculously small that after having a shower the entire bathroom floor was full with water
A bad drain smell near the hotel.
- Awefull gutter smell at entrance and entrance to restaurant - Personnel at reception were very friendly, but something was cooking as there were a lot of discussions going on at the reception and in the bar... these discussions should be held behind closed doors - price for car parking is far too expensive
Good old fashioned service and hotel. Most amazing view from breakfast room. Location very handy to train station, open top bus tour stop, shops and church.
Spacious room, nice view of breakfast place
Very good location for our business trip.
The matterasse is quite hard and no choose of pillow.
Magnificent view from the Restaurant. Easy walking to all major sites in the City.
There was no atmosphere in the bar area.
Great location; staff is too notch.
Just a short block from the train station, easy to walk to with luggage, beautiful spacious rooms, updated bathrooms, fabulous view of Duomo while having a hearty breakfast (included!), and the best internet service compared to other places we stayed in Italy.
Nothing bad worth noting!
VIew from restarant great. room big. location excellent
did not clean my room until i complained at 16:00, promissed a gym nearby , but the gym costs 40 euro and they are not very nice expensive
Comfortable rooms, breakfast front office staff. All in all a good place to stay.
Parking at the hotel front was a problem but not a major issue.
The location is ideal but if you get a room facing to the square just be prepared for some noise during the night The food was great and the restaurant staff went out of their way to give me a great birthday dinner thank you Also this is an old traditional Hotel so if you dont like wood then dont stay it we thought it made it unique and gave it an old worldly atmosphere
Very friendly, great location close to station and city center
Everything was wonderful!
I prefer softer beds, mattress was a little on the hard side for me. If you're not up at the crack of dawn, you can here the outside noise.
-Vintage style hotel, they are suit to 4-star hotel. It's worth money -Breakfast awesome with panoramic view on top floor of hotel -Excellent location, the best one I recommend in Florence. We enjoy to hang out at food market near hotel.
Location, and everything else, couldn't fault it.
it was clean
bath caused a rash no kettle too dark expensive
Great location, downtown 5 minutes from Train station very helpful staff arranging day trips to florence and Tuscany Breakfast choices were great
unpleasant smell in elevators may be as they have Toilets near by
The second receiptionst I met was good or I should say fair because I didnt expect a very high level of any customer service. Fair attitude is enough I think. So Im saying I like the second staff in hotel, because he is helpful and provided suggestion,except with that, not very much interested.
#1 The very first staff I met in Baglioni hotel was not kind at all, #even used a challenging tone which was not accepted at all. Waiting #waiting always waiting at Italy, everywhere. #2 Asked for a hot water, #but got one ladybug ovum inside so we wasted our cup noodle (to scared #to drink)which was our dinner, so sad. #3 no ray of light at all in #room, dark and dark all the time, king size bed is made up of two full #size beds together, so it was easier to put them away to the opposite #direction because they are not stable at all. Not recommended at all. #Disappointed.
Politeness and Professionalism of the Staff, Central Place with Great facility to move around and visit the City, excellent breakfast, comfort of the bed
Very long corridors with staircases that required a rather long walk to reach the room
Location. Service good. Clean
Room to small. Need improve Break fast
Fantastic location, really comfortable, and the most spectacular view. Highly recommended would stay here again very happily. Friendly and helpful staff
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