Beautiful property with a great onsen and great meals. The staff were friendly and very helpful. The outdoor onsen overlooking the river was fantastic!

Alan Austrália

It was exceptional. From the moment we arrived we were welcomed and taken care of by the amazing ryokan staff. It felt like a spa. The mountain views with the blossom coming out were stunning. The rooms were incredible with traditional mats and tea set up, along with futon beds at night. We had a balcony overlooking the valley and river. You are given traditional robes and slippers to wear everywhere. We had two exceptional meals with 10/10 hospitality from the staff, who truly care about your experience. The food was so interesting and delicious. We booked the private onsen - this was great as we got to experience the calming waters under the stars and blossom. We would recommend this to anyone. Thank you to all the staff.

Emily Spojené kráľovstvo

The meals were very enjoyable - multi-courses served in a lovely dining room. They did a nice job of providing the kids with kid-friendly options. I have been to many onsen ryokans in Japan and the outdoor bath at Hoeiso is still one of my favorites!

Kaitlin Japonsko

We loved so much about this place! Beautiful location and onsen baths (indoor and outdoor) were nice and HOT! Views were stunning and the lobby renovation was very modern and nicely done. Rooms are nicely finished and very quiet.

Sarah Kanada

The staff were very accommodating and the onsen was lovely.

Melanie Spojené kráľovstvo

An extraordinary stay. It was beautiful. A combination of old school tradition with modern facilities for our comfort. The onsen was stunning and garden walking to the onsen was stunning. The staff were lovely. Highly recommend this establishment for those seeking a glimpse into the beautiful would have Hakone and a traditional Ryokan.

Sonia Austrália

The onsen and kaiseki dinner were wonderful, as was the breakfast. The garden leading up to the outdoor private onsen was particularly gorgeous too. The staff were all also wonderfully polite, and helpful.

Sebastian Austrália

Located a short bus ride from the town centre and train station. There’s a bus stop immediately outside to take you to the lake. The hotel is beautifully situated on a hillside with a stream at the bottom the views are stunning. Especially the location of the outside onset.

Rachel Spojené kráľovstvo

The food! The cleanness! The service. My daughter loves the onsen and the outside scene.

Simin Austrália

It was so calm and comfortable to stay here. It was like having a break from the bustling world out there. Our room was spacious with a beautiful view of mountain. We loved the private spring bath at night where we could just soak ourselves in the hot water while listening to the sound of a stream nearby and looking up at the starry sky above. The staffs were very nice and attentive, especially the two ladies in the dining room. They served 9-course meal for dinner and abundance for breakfast. Eventhough some dishes are strange to our taste, all the them look stunning and were carefully prepared by the chef. There is a bus stop right in front of the hotel which makes it easier to go to sightseeing places.

Bao Nemecko