Only booked number of guests are allowed to stay with us. Please keep the hotel informed of your arrival time or changes. Contact details can be found on the booking confirmation. Free parking facility is available for in-house guests. Transfers: Complimentary transfers are available to and from Domestic and International Airport to the hotel. Please let the hotel know in advance if you want to use this service. You must show a valid photo ID and credit card upon check in. The property requires an NZD 150 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges or damages. This is a Refundable Bond during the stay. There is a 3.15% surcharge applicable on all online bookings made through Cards.

Please Note: Non-refundable rate plans will continue to be charged the full accommodation cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.

Cancellations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancellations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodation cost per room booked.

Gostje morajo ob prijavi pokazati veljaven osebni dokument s sliko in kreditno kartico. Upoštevajte, da so vse posebne zahteve odvisne od razpoložljivosti in da bo zanje morda potrebno doplačilo.

Nastanitev Airport Gateway Hotel vnaprej obvestite o predvidenem času prihoda. To lahko med rezervacijo vpišete v okence za posebne zahteve ali pa kontaktirate nastanitev. Kontaktni podatki so na voljo v potrditvi rezervacije.

Gostje, mlajši od 18 let, lahko bivajo le ob spremstvu starša oz. zakonitega skrbnika.

Ob prihodu je zahtevan depozit za primer škode v višini NZD 150. Plačilo se opravi v gotovini. Vračilo bo izvedeno ob odjavi. Po pregledu nastanitve vam bo celotna varščina vrnjena v gotovini.