Everything, but mostly the staff were so friendly and helpful. We had a lovely room with an amazing view of the river. Great location. Thank you

Elaine Airija

Receptionist who booked us in was superb - not false, hugely Welcoming

Kate Didžioji Britanija

Very friendly and helpful staff, keen to chat. Breakfast is excellent. Location for the old town and buses is great. Spa facilities are great, pool a bit short for lap swimming but there is a water jet/current to swim against. Beds are super comfortable.

Sandra Didžioji Britanija

Breakfast was amazing anything you like is available and everything is really delicious. the rooms are very spacious and comfortable. the mini bar is full there is a kettle, espresso machine and all kinds of teas or instant coffee if you like. The room had an amazing view specially at night with the city lights striking on water. You are in a walking distance from Wawel Castle and the city center (only few hundred meters to the castle and 800 meters to the city center). The walk next to the river is amazing in the mornings. Parking is available inside the premises which was a huge plus for me.

Hampick Nyderlandai

Well trained , extremely friendly & forthcoming staff Great breakfast, good mattress & pillows We felt comfortable and well attended to

Stefanie Vokietija

We are returning to the Sheraton Hotel once again, for 20 years. Fantastic location, on the Vistula waterfront, overlooking the majestic Wawel Castle, excellent breakfast, beautifully renovated, very luxuriously furnished rooms that remind you of staying in a beautiful home rather than in a hotel, so comfortable beds The hotel has a huge parking lot, you can also reach it conveniently by taxi, which is a great advantage in Krakow - many hotels, including 5-star ones, do not inform you that the parking lot is often several hundred meters away, and you have to walk to the hotel with your luggage, what when it is cold or raining. is is very uncomfortable. Plus the extremely helpful, attentive and friendly staff. Our rating - 10, without a shadow of a doubt!

Ewa Lenkija

smart and clean, very attentive staff, good size room, excellent breakfast, nice spa area

Mike Didžioji Britanija

I liked the whole hotel and especially the staff who Go above and beyond to help out, and they are the best hotel staff I've ever come across.

Paul Didžioji Britanija

Close to center, clean rooms, the breakfast is good

Tahsin Turkija

Fantastic amount of choice for breakfast and all very fresh products. The room was spacious even though we had an extra adult bed, and it was very clean. Location of the hotel is excellent with a river and castle view. It takes about 10 minutes to walk to the main square and it's a very quiet area in the evenings but even so, it felt very safe walking back late at night.

Andrew Didžioji Britanija