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Resort highlights

Free WiFi Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Ping-Pong
Show map Banyan Tree Phuket

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Newest reviews for Banyan Tree Phuket

  • Salem
      Kuwait
    August 19, 2014

    Our villa was amazing. The staff were very friendly and cooperative.

    i hope that you will consider the following remarks: 1. The breakfast has limited options for us (not international). 2. The villa was full of mosquitos which was irritating for us. 3. I didn't like the fact that I have to book an appointment for the kids club! It wasn't like the other kids clubs where a child can go at any time to play like the one you have in Outrigger Hotel.

    7.5

  • Norman
      Australia
    August 10, 2014

    private pool, design layout, wonderfully polite staff. Reduced price off season.

    starting to show its age, but maintenance were prompt to fix anything

    9.6

  • Masoud
      United Arab Emirates
    August 3, 2014

    I loved the swimming pool at the villa and the bed was vey comfortable

    Breakfast there were not too many choices also not enough international options at the breakfast Very bad thing about the room there were too many lizards infront of the room and we had couple of lizaelrds at our room and specifically at our kitchen which we had many fruits and food there had to through all of them out, complined many times and nothing was done by the hotel

    7.5

  • Waleed
      Kuwait
    August 3, 2014

    I loved the location , the privacy , the pool, the staff, and the spa especially a woman therapist called gigy

    The Mosquitos were bad, a net over the bed would be a good idea

    9.2

  • Maitham
      Saudi Arabia
    August 2, 2014

    Nice Resort, but mosquitoes were the annoying part in our trip

    Need to use Insecticides

    7.5

  • Marie
      United Arab Emirates
    August 2, 2014

    The attention to detail by all the staff we met. We loved the fact one got a bike for the whole stay that allowed you to get around the resort as well as outside...we have a 3yr old and she just loved being on the back.

    Nothing all was great.

    9.2

  • Emma
      Hong Kong
    July 31, 2014

    The pool in the villa was a good size and private. Staff were excellent!

    Lagoon smelt and had dead fish in it. Breakfast very poor. Location restrictive and expensive. Needs a face lift.

    5.8

  • Manish
      Hong Kong
    July 26, 2014

    Excellent staff and services

    Beach area

    9.2

  • Dr
      New Zealand
    July 24, 2014

    The high quality of the services and the facilities. The catering, especially in villa, was excellent

    9.6

  • Joseph
      United Arab Emirates
    July 23, 2014

    The hotel design

    10

  • Alexander
      Hong Kong
    July 12, 2014

    We stayed at a beautiful pool villa for one night. Tranquil gardens and lagoon setting. Villa and food excellent. Staff all very helpful.

    10

  • Jay
      South Korea
    July 6, 2014

    Great service. Fantastic staff. Convenient facilities.

    Some facilities are pretty old and need to be upgrated.

    10

  • Rashid
      United Arab Emirates
    July 2, 2014

    Everything was great, the villa, the private pool, the room service

    Bed was too soft, tv channels are very limited. Went in rainy season and phuket was under a curfew which sucked, so had to depend on hotel facilities and restaurants.

    9.6

  • Uma
      India
    June 30, 2014

    The staff extended great help in all areas and were always close by to attend to all our enquiries. A trainee staff, Danielle needs special mention for always being around to assist.

    Many areas in hotel is in need of refurbishment. I am sure they are attending to this as I observed a lot of activity in this area

    8.3

  • Anonymous
      Hong Kong
    June 29, 2014

    Staff was attentive and helpful.

    The quality of the food served in the hotel restaurants was not quite up to expectations.

    8.3

  • Anonymous
      Hong Kong
    June 17, 2014

    Wonderful pool villas with heated jacuzzis, bicycles for guest use, golf carts and professional friendly staff.

    Average massage.

    9.2

  • Mohammad
      Kuwait
    June 13, 2014

    avery thing amazing the resort and staff and facilties for honey moon and love

    nothing

    10

  • Stephen
      Singapore
    June 10, 2014

    The surrounding area, beach, staff and all round location.

    We have started to stay in a number of Banyan Trees now and the common feeling among us and many of our friends is a lot of them need refurbishing. I would recommend to Senior Management (owners) that you have built a great brand, if you do not reinvest in your properties you will go from a well respected brand to sub par, which is quickly where you are headed, this would be a shame. Staff are fantastic and they are only let down by those not keeping the properties up to the standard in which they deliver everyday.

    8.8

  • Anonymous
      United Arab Emirates
    June 7, 2014

    The tranquillity. Villa with private pool.

    Spa has priced itself out of the market so very disappointing and had wonderful massage else ware for quarter of the price. Not enough restaurants and not much atmosphere. Too spread out.

    6.7

  • Hessa
      United Arab Emirates
    June 7, 2014

    Loved how the staff were so friendly and their service was amazing! So fast and quick and never let you down.. I also liked how you can go to places in the Same area with a shuttle bus and it circulates every 10 mins..

    The mosquito was our only problem.. Otherwise everything was just perfect ❤️

    10

  • Abdullah
      Saudi Arabia
    May 27, 2014

    Everything there is beyond my expectations.

    nothing really nothing>

    10

  • Mazen
      Lebanon
    May 21, 2014

    The Location was ideal. The resort was Fabulous and perfect for our little getaway. we stayed in a two bedroom pool villa.

    the villas needs a little renovation.

    8.8

  • Anonymous
      Singapore
    May 11, 2014

    The attention of staff in the restaurant for breakfast + reception area. Excellent cleaning staff. The pool in the villa (# 836).

    10

  • Anonymous
      United Kingdom
    May 6, 2014

    Friendly staff, great breakfast

    Dated, not worth money paid, location far from Phuket town and patong. Very expensive taxi fare from hotel into town.

    6.7

  • James
      United Kingdom
    May 6, 2014

    As We have stayed at the banyan tree for the last 8 years we have always enjoyed this wonderful resort with the golf course on right there on the resort,

    We totally disliked the fact that this year , we arrived as usual only to find tha the golf course had been reduced to 9 holes only , as they were upgrading the back nine !!! This completely ruined our 10 day stay , we had to take a taxi for a 30 minute ride to another golf course each day to play golf , of course each time we played by the time we got back to the banyan tree we had it had taken a total of 7 hours as opposed to the 3 hours we would have normally taken !!! I mentioned this problem at the front desk , unfortunately no one really cared . A very sorry state after so many years of sheer bliss staying at the banyan tree

    7.5

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