Amazing room with living and kitchen area. Staff were friendly and helpful. Club area was great with free coffee and tea. We were on our honeymoon and staff very kindly gave us a bottle of champagne to celebrate.

Amy المملكة المتحدة

The location was very good. The kitchen area was useful and the rooms big. The lounge was a very nice touch. Pam was lovely enough to give me a list of breakfast spots in the vicinity.

Barbara بولندا

I love the fully equipped kitchenware that allowed us to dine in and enjoyed the wine we bought at the Napa Valley. I am absolutely delighted with the filtered water and ice that we could retrieve from Level 7. We could fill up our bottles as we were walking a lot and needed to drink loads of water. Thank you for the space in the hotel room. Most hotel rooms are small, leaving little room to walk once you lay your luggage on the floor. Finally, the staff at the lobby were friendly and helpful. Thank you for making us fill welcomed.

Lim سنغافورة

The room was spacious and clean, the staff very friendly and ready to help at any time. Refreshments are available, together with facilities to refill water bottles. The location is really great!

Michela إيطاليا

Very nice location, kind staff and free cafe, etc.

Danny-chen المملكة المتحدة

Friendly and professional staff Spacious room Comfortable bed Club with complementary tea and coffee

Niels هولندا

Location, staff, club on top of the hotel with great view

Aleksandar كرواتيا

The location is best. Powell St. is a block away. The room is spacious, much more so than in most hotels in downtown. Housekeeping is only once in a six-day stay, and each extra housekeeping service costs $50 or so. But you can ask them to change towels and empty trash cans for free. The latter service is as good as (to me even better than) the full housekeeping. There is a refrigerator, a big microwave, a coffee maker, and kitchen utensils. Although there is no electric kettle, you can use the microwave. There is a large working desk, which is good for business travelers.

Alfven كوريا الجنوبية

Excellent location, Great room size, Perfect for family, Excellent staff, Great value for money. Thank you for 31st Dec NY celebration!!

Samir المملكة المتحدة

location is good. very convenient Has a roof top club for coffee

Hsueh تايوان