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Reviews of Comfort Hotel Rouen Alba 2 stars

12, place du Gaillardbois, 76000 Rouen, France

#31 of 37 hotels in Rouen

Guests' Choice

Review score

Based on 177 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.3

  • Location

    9.0

  • Facilities

    7.0

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 10 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bed and blanket were too small. The staff that checked me in was rude and even was shouting as he spoke as I didn't understand what he was saying.

    Clean room and washroom. The room also had water kettle and complimentary coffee/tea.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the wifi connection was spotty at best and very slow

    the hotel is in a perfect position to explore the city center and very close to a laundromat. the beds were very comfortable.

    Stayed in November 2023

  • Reviewed: 16 October 2023

    7.0
    Good fir the price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -Although the bathroom was clean & basically functional, it was beyond ridiculously ackward to use being not much larger than a phone booth. - Wifi wasn't reliable

    Clean room with comfortable bed. We appreciated having an electric kettle in the room. Room serviced each day - new linens, towels and even tea. Central downtown location with easy access to all the sites, shopping & restaurants. An easy 10 minute walk to buses & 25 minute walk to train station.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of noise from next room.

    Location very good

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Clean rooms and a good crash pad.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Finding the way into the nearby parking lot was a bit tricky (might need to nav that better.) On street parking is impossible.

    Great location, easy to find. Great and ample breakfast. Very clean, comfortable enough to shake off the jet lag cobwebs and sleep. Very quiet.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Maybe a fan in room as it was very hot.

    Enjoyed our 2 night stay. Great position for exploring the city. Close to metro. Friendly staff. Good continental breakfast.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    6.0
    Good basic hotel for short stay in Rouen Old centre.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed mattress

    Location

    Stayed in September 2023

  • Reviewed: 11 September 2023

    6.0
    Hotel basic but a good stay and ideal for a two day visit to Rouen.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Mattress.

    Location is ideal for Rouen center and its attractions. Breakfast was simple but adequate and plenty. Kettle in room was practical. Staff very helpful.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    6.0
    Good location, poor hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is small and old fashioned. The towels are very small and old.

    The location is very good.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    I would recommend this hotel for one night.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    NO Elvator! Shower door didn't close.

    Excellent location. Good value for little money. Near by Cathedral. Next to parking.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Less than 5 min from the Cathedral
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I'm afraid I've been a little unlucky with towels because they were not so clean, but the receptionist change them and I resolved the problem. The bathroom is tiny.

    The position in the Real center of Rouen, less then 5 minutes from the Cahedral. The kindness of the staff.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Classic Triple Room - 3 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Good location, good value city centre accommodation for one night on our cycling trip.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Small hotel very close to the main cathedral. The room was clean, rather small (but in general good). The bed was big. Soupe is available in the shower. There was problem with hairdryer (so, if you need it, better to take small one with you). There is a kettle with tea/coofee/sugar/cups in the room.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    6.0
    good enough for a one night stay, great location, but shower should be redone.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    shower was dirty, with traces of mold. promiscuity with other rooms, we could hear every noise.

    location

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Fine and pleasant stay
    • Leisure trip
    • Family with young children
    • Classic Triple Room - 3 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a bit overpriced compared to the quality of the food

    The staff was very friendly and the location was really nice, close to the cathedral and historical sights. Beds were comfortable and room was clean.

    Stayed in July 2023

  • Reviewed: 11 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It had a lot of stairs. The room seemed a bit tired

    The view from my window was amazing.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    6.0
    good easy access to town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    we booked to arrive Sunday pm but there was no-one at reception we called and the guy came over to check us in but there was no apology for making us wait outside in the cold. Shower and toilet VERY tight

    great location

    Stayed in March 2023

  • Reviewed: 24 October 2022

    7.0
    I think this hotel offers good value for the money, sure there are more luxurious hotels but at the end of the day you s
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    not much, really. If I wanted to criticize anything, I would point the size of the room which was small (it was sufficiently spacious for me).

    The location is pretty good (cafés, cathedral, museums, restaurants and bars are within walking distance — most of them like 5-10 minutes away), the room was clean and was looked after every day, bed was comfortable and I was able to get a good night’s sleep after a long day.

    Stayed in October 2022

  • Reviewed: 15 October 2022

    8.0
    Good experience
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I found the price for breakfast too high. The bathroom was a bit tiny, but managable.

    Very close location to the old town and also the river.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It felt cheap, and the building is a maze. For half of the rooms you have to go out in the street and re-enter the building to have breakfast. The mattress was too soft for me. There are 2 dispensers in the shower, but it's a mystery as to what's in them.

    It's fine if you need a last-minute crash pad, but I wouldn't pick this hotel for a holiday. The amenities are the kond of stuff we find in homes, which adds to a homely feeling ; no standardised "bathroom pod" etc.

    Stayed in October 2022

  • Reviewed: 4 October 2022

    7.0
    Clean and Reasonably Comfortable for a budget hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A lot of stairs. no elevator. no air conditioning, room got a little stuffy without window open (autumn stay). Have previously stayed in Summer, that was pretty uncomfortable without aircon.

    very clean. quiet location (near the cathedral, so Bells heard, but not overly loud. decent wifi.

    Stayed in October 2022

  • Reviewed: 25 September 2022

    8.0
    Very good
    • People with friends
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very very noisy! You can here every little sound the was made in the room next door. Not a room for light-sleepers

    The location of the hotel was great! Close to the catedral and to the center of the city

    Stayed in September 2022

  • Reviewed: 21 September 2022

    6.0
    comfort in the name of the hotel is a bit ironic considering there’s no comfort
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 6 nights
    • Submitted via mobile

    I always seem to be condemned to the poorer room being a solo traveler .. it wasn’t very comfortable or practical . day staff had no English

    fairly central

    Stayed in September 2022

  • Reviewed: 16 September 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Good sized room. Secure.

    Stayed in September 2022

Showing 1 – 25

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