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  5. Reviews of The W14 Kensington

Reviews of The W14 Kensington 4 stars

16-22 Gunterstone Road, Hammersmith and Fulham, London, W14 9BU, United Kingdom

#599 of 1,004 hotels in London

Guests' Choice

Review score

Based on 3868 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room is very small

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    chilly room no heat

    excellent continental breakfast

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Good for one day
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Small hotel the address not quite clear

    Clean hotel

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked a little more space, particularly bathroom but can't be helped. Would stay again

    Enjoyed the hotel great location, comfortable and spotlessly clean

    Stayed in February 2024

  • Reviewed: 23 April 2024

    9.0
    Just right for a long weekend in London! to see the sights
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable, good location, parking available just outside (metered) Able to drop luggage early before check-in time

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Enjoy staying here!
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hotel wasn't that far from West Kensington underground. I was nicely welcomed when I first arrived. My room was an upgrade on the lower ground floor with private bathroom and a very comfy bed which I slept well in. I was asked if I wanted breakfast but I decided to have a lie in instead. I certainly will be staying here again.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Staff, location and the cleanliness

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    A real good hotel in London, in a perfect location
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights

    The room was a little bit small, but that was to be expected.

    It was a lovely hotel in a really good area. The breakfast was good, all the areas in the hotel were clean. Quite modern equipment.

    Stayed in February 2024

  • Reviewed: 15 April 2024

    9.0
    Stayed for a night to go to see a nearby show, was very convenient and perfectly comfortable.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No lift, only stairs, and we were on the 3rd floor

    The staff were very friendly and welcoming. Room had everything we needed for one night and a good walk in shower. Nice toiletries.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We didn't like the smell in the bathroom..unfortunately it's just due to plumbing but cannot fault the staff they were nice and the bedroom was nice too!

    We like how the location was close to Camden and other places

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Pillow is hard Breakfast is medium, could offer, for example, a scramble or boiled eggs And some cake as well.

    Location, cleanness

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    I stay very often in noisy rooms although I always request the opposite.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    7.0
    Small, cozy and well located.
    • Leisure trip
    • Solo traveller
    • Petite Single Room with Private Bathroom
    • Stayed 1 night

    It was a very small room however but I'd say that isn't too bad considering I was solo traveling on this trip. Nothing else bad to say about it to be honest.

    Nice staff, room was generally nice and very clean. Would recommend for 1 or 2 night solo stay. I didn't try any of the additional breakfast options but there was a nice little cafe down the road I recommend called Cafe Continente. ALSO really close to the station.

    Stayed in February 2024

  • Reviewed: 9 April 2024

    8.0
    Enjoyed my 2 night’s stay!
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi not working.

    I booked this hotel for 2 nights no thanks to the train strike. This hotel was a short walk from West Kensington underground. I was nicely welcomed when I first arrived. My single room was on the first floor with private bathroom and a very comfy bed which I slept well in both nights. There is breakfast available but I decided not too. I certainly will be staying here again.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Adequate
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was grubby. Tap loose

    Location

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Overall good place to stay for a short period, wouldn’t stay there for over two days though!
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Was expecting a bit of a bigger room, but we still managed.

    Loved the cleanliness of the room!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Just needed a room for the night!
    • Business trip
    • Solo traveller
    • Petite Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The receptionist could have been more welcoming as Ive stayed here many of times now.

    This hotel wasn't that far from West Kensington underground. My room was a petite single room with private bathroom and a very comfy bed which I slept well in. There was breakfast available but I decided to have a lie in instead. I certainly would stay here again.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The controls for the air conditioning set in the rooms need to be repaired.

    Breakfast is available at the location, but rather light. Coffee was decent and the breakfast serving area was nice and clean, situated in the garden of the hotel, where there is also a smoking area. The room was clean, but the central heating control in my room did not work and you had to call the reception to set the desired temperature. Location is very good, close to two underground stations that have a direct line to the centre - District Line and Picadilly. Also, a lot of shops, coffee shops and some pubs in the area, at a walking distance from the hotel. Staff was very nice.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Water pipes were loud all night

    Clean, friendly, nice location.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very cold on arrival. I put the heating on but it took until the early hours of the next day to feel comfortable.

    Very clean, comfortable bed and roomy shower

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    We would return for our purpose just 1 night but would give breakfast a miss....
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night

    the breafast was poor qualitiy althought the breakfast room was very pleasant with lots of light.

    For us the location was good. Check in was efficient. The room was pleasant and clean and quiet.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Great location, comfortable room, 24 hour reception perfect for late check ins
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night

    I booked very last minute as I was at an event in London and needed somewhere to stay that night, but it was perfect - 24 hour reception meant I could check in very late after the event, room was small but comfortable and I didn't need anything more. Shower was great, water pressure really good! Great location, a quiet road and really easy to get to from the tube

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Comfortable and quiet room

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpful staff

    Stayed in March 2024

Showing 1 – 25

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