Somewhat worn and outdated

Convenient location, good value, good food

Stayed in April 2024

Room a bit hot

Great location good breakfast

Stayed in April 2024

Nothing

Location, breakfast

Stayed in April 2024

Eh nothing really

Warm welcome, friendly helpful team! Brill! Stored my bike in it's very 'suite' allowing me to charge it ready for the next days ride!

Stayed in April 2024

At breakfast, diners were having to constantly approach staff due to lack of cereal bowls/plates/clean juice glasses, etc, and they also had to request further supplies of some of the cooked items, as well as butter portions, marmalade, etc. Staff should be frequently checking all of above and shouldn't have to be prompted.

Adequate clean, cosy room, comfortable beds & pillows, clean toilet. Good availability of parking space. Good selection on offer for breakfast. Good location.

Stayed in April 2024

Rooms were far to hot, asked to turn heating down and they said they couldn’t, the area we stay I. Near rear of hotel was extremely hot compared to other areas and made it hard to sleep, £16 breakfast was poor too

Location

Stayed in April 2024

The bedroom was a bit tired and especially in the bathroom. The shower wasn’t the best, old fashioned mixer tap and you had to be careful it didn’t scald you so basically had to have cool shower.

The Alexandra hotel is nice and central. Staff were friendly and the evening meal was good. The room was large though it would benefit with upgrading now.

Stayed in April 2024

nothing

very clean .Good breakfast in morning before hike up Nevis

Stayed in March 2024

The shower was strange. The temperature was very hard to control and it was not possible to turn the water from the taps to the shower.

Stayed in April 2024

Not overly friendly staff, rooms comfortable but not amazing.

Rooms comfortable enough but certainly not exceptional. Staff not overly friendly particularly the bar staff. Breakfast was very decent and didn’t eatin the evening so no comment.

Stayed in April 2024

Used to be elegant, but entropy was evident. Mostly used by travel tours full of retirees. Very few people younger than 60.

Clean and convenient.

Stayed in April 2024

Location is handy for train station and town centre. Room was clean and comfortable.

Stayed in February 2024

the room not quiet i can here loud sound form above foot steps and luggage drag sound was very loud if you are very sensitive to the soung i suggest to take the ear plug with the furniture almost broken ,they are all very old but suit with the hotel vibe :P the room not very clean ,a lot of dust but acceptable

nice breakfast location is ok

Stayed in April 2024

I was disappointed that breakfast was not included in the price of £142.50, as it was quoted as Breakfast costs £14.50 per person per night. Yet someone walking into the hotel reception as a new customer on Monday, I witnessed was offered a single room at £90 without breakfast and £100 with breakfast.

Stayed in April 2024

The hotel looks a bit run down. When I arrived there were buckets in Reception to catch leaks from the ceiling which I hooked about but no apology or reason was given. Decor in my room looked a little tired with wallpaper joins all lifting and the worktop in the bathroom coming away underneath as it rotted. That said, it was all very clean, just not great decor. The Bistro staff could have been more attentive (I waited 15 minutes after being seated before anyone came to take my order though the staff seemed under-worked at that time).

The room was large and comfortable and the hotel is very close to the station but overlooking an attractive green and the Loch, with mountains behind it. The breakfast buffet was good and the Bistro food was tasty. Reception staff were helpful.

Stayed in April 2024

Old and tired. Mattress needs to be replaced. Needs a paint job.

Location and breakfast. Staff were very professional and friendly.

Stayed in April 2024

It’s a bit dated

Location

Stayed in April 2024

Nothing.

The room was very comfortable and clean. The breakfast was excellent and the hotel is a 5 minute walk from the train station. Lovely old world charm.

Stayed in April 2024

Breakfast was great, location great. Rooms were nice but wasn’t able to adjust heat and way too hot in the rooms

Stayed in March 2024

Expensive - very small double - no view Hotel and room overheated

Location

Stayed in April 2024

Signage to room could have been better

Great room. Good hearty breakfast

Stayed in March 2024

Breakfast was adequate, but just that. The parking was limited and tight.

Great location. Close walking to train, shops, and restaurants. Staff was friendly and helpful.

Stayed in April 2024

Room was quiet and spacious. Breakfast was excellent with a good selection at the buffet.

Stayed in April 2024

The gorgeous, old building is ‘tired’ and needs a little TLC. The bathroom looked fairly new and tastefully decorated but the door was nasty and old. Reception desk could do with a make-over. The location is great! Many shops are near by as well as restaurants, bars and supermarkets.

Choice for breakfast was very good and there was plenty to choose from. Room was large and very comfy. Location is ideal for getting to various parts of this part of Scotland, whether it’s by car or using the train station opposite the hotel.

Stayed in April 2024